Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Disappointed
on June 27, 2022
Posted by: Mkujawa
Gender:Female
I was really excited when I saw the oxygen and heart rate tracking came back. But was soon disappointed when I learned it doesn’t do live readings and alert anymore like the original. So I returned it as it is expensive and didn’t do what I was hoping.
Written by a customer while visiting owletcare.com
Customer Rating
1
Incredibly disappointing design
on July 10, 2023
Posted by: Natalie B
from New York
Gender:Female
This product in theory would be great, however there is no option to mute the base of the sock— meaning that if your child bumps the sock in the middle of the night and it disrupts the sock’s ability to read their vitals, the base will play an incredibly loud lullaby… waking you and your baby up. There is no functionality to mute or lower this volume. A very disappointing design flaw that makes this product pretty useless to me unfortunately.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, July 11, 2023
Thanks for reaching out! We are so sorry to hear this! We are always looking for ways we can improve and we value your input. We'll be sure to pass this on to our team. If you need any assistance, you can reach out to our team by using the chat feature on our website or at (844) 334-5330 and they'll be able to best help.
Written by a customer while visiting owletcare.com
Customer Rating
1
Dream sock went offline for myself and others
on December 27, 2023
Posted by: Camille H
from Maryland
Gender:Female
I use this sock every night to cut down some of the anxiety of being a new mom and while I wanted to give a great review I can’t. It’s 1:56 in the morning and I can’t sleep. Why? Because 3 hours ago when i went to put the sock on my daughter’s foot the app kept saying the sock had been removed. Went to go re-add it and I can’t. Attempted to just create a new account and add the sock and you can’t even choose to add a sock AT ALL. I go on twitter and find out the sock is offline in general. Everyone is having the same problem. I bet most users don’t even know the sock isn’t working and are just blissfully sleeping thinking this device will notify them if something happens with their babies. I’m really disappointed. People put so much trust and confidence into this device.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2024
We apologize for any inconvenience. Your trust and peace of mind are important to us. We had a temporary app outage that has now been corrected. Please note if your Base Station has a green light, it is collecting readings and will notify you, even when the app is down. Please reach out to our support team with additional questions or feedback at contact@owletcare.com or 844-334-5330.
Written by a customer while visiting owletcare.com
Customer Rating
1
App does not display oxygen or heart rate
on January 18, 2024
Posted by: Amanda Leigh
from Texas
Gender:Female
Maybe I missed something but I do not see any oxygen or heart rate readings. I just set up the device and the charging pad is green. The app is displaying over 473k hour session when I just installed it. I'm so confused. Also, it look as if some of the words are cut off. I updated phone and app. How do I see the oxygen or heart rate? That's the whole reason I bought this item.
Response from owletcare.comBy Amanda - Owlet Care Team, January 24, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Very disappointing
on January 19, 2024
Posted by: Lex31
Gender:Female
The app does not work. Unable to see any live readings, continuously says app searching for base station. Very disappointing!
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 24, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
Forever grateful for owlet.
on October 10, 2025
Posted by: Shelby Kelly
from Oregon
Gender:Female
I found owlet when I was a first time mother, When I found out I was going to have a premie baby I started searching the web for a medical peace of mind.. 23 and young and a had lost a sister to SIDS at 3 months.. We got our first owlet and it was the BEST PURCHASE WE HAD EVER MADE. At only 10 months our son had gotten pneumonia and we had no idea he was struggling so badly but LUCKILY we had our owlet and it let us know our babies oxygen levels were dropping down into the 89-88 percent ranges and we rushed him to the ER… These monitors saved my babies life because who knows what could’ve happened if we didn’t have it… Our son had no labored breathing or signs of struggle other then a cough and congestion… We used one for him and our Second child. They are now 7 and 3 and we still use them when they get sick!! We will always always be so utterly thankful for owlet! I will be buying a new one as soon as I can afford it ours unfortunately broke… BUT ITS WORTH EVERY PENNY AND THE PEACE OF MIND. So thank you owlet I am Forever greatful for your product.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
False alarm
on November 22, 2025
Posted by: SunnyD
I would remove the sock and place it on to the charging base station. However when attached to the base station the sock would alarm stating it was loose and off the child. I think a connectivity issue was going on between the base and monitor. The company did resent a new monitor but the base issue continued. Ended up returning the sock. The company was responsive and helpful. However the product had issues.
Response from owletcare.comBy Tina - Owlet Care Team, November 26, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Bad
on November 29, 2025
Posted by: Tired dad
This thing will not stop going off. We do not have a big house, but if you swaddle your baby with one blanket the device will not connect from one room over. If it can’t read through a thin baby blanket, how would it know if my baby is in trouble.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, December 5, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com so that we can best help. Thank you!
Written by a customer while visiting owletcare.com