Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
3
Camera sucks. Sock is amazing
on November 8, 2022
Posted by: Jmama
from Orlando
Gender:Female
I bought the duo and I really wish I just got the sock. Since purchasing the camera the time it takes to connect and show live feed I might as well walk to the nursery. We have changed our Wi-Fi THREE times and no changes were made with how slow it loads the live feed. The sock is amazing and keeps my worries and stress away. If I could I would give the camera zero stars and the sock five stars.
This sock has truly improved my mental state. As a parent who’s experienced a loss this sock very seriously eases my anxiety. I know that my daughter is okay. The app is an added bonus to track her sleep and we will use these for all of o ur future children as well!
"This review reflects my experience with and opinion of this product as an actual customer. Note: I received a small incentive for posting my opinion."
My husband and I purchased the dream sock for our son, it really gives us peace of mind and great for tracking his sleep, we highly recommend this product!
Bought for my new born work great for few weeks then had issues... wouldn't connect to wifi... I had service other device were connected to the wifi... was signed out of app don't know how... its just a headache
I bought this sock last month! I do have a question about the battery life not showing the percentage on the app? Would love some direction on how to make that work!
Sock is fantastic the camera is ok...when it works
on September 22, 2022
Posted by: Foxtails
from Portland Oregon
Gender:Male
The sock is phenomenal, love the piece of mind I had knowing I could easily glance at my phone and see readings in real time. The part that annoys me to no end is the camera. Its good when it works but don't you dare switch to a different app while using the camera because once you try to return to the owlet app it has to reload the camera which sometimes hangs so you're forced to restart the owlet app then the video feed comes back. Get a text and you want to answer it? It'll kick off the video feed which means....you guessed it, restarting the app and hope it connects. If it doesn't connect you have to unplug the camera from the wall for a minute then plug it back in. The problem is that there's a baby sleeping which means you need to risk waking the baby up if you want to keep monitoring your baby OR leave it without the camera which to me defeats the whole purpose of having it in the first place. My suggestion, get the sock, skip the camera. You'd think with how much it costs they would provide a stable app
I bought this for my daughter and love the notification system it gives. Super easy to know how shes sleeping and I have loved it. The tips in the app are fabulous. This review reflects my experience with and opinion of this product as an actual customer. Note: I received a small incentive for posting my opinion
I was watching my 7 week old grandchild overnight and the parents sent the owlet dream sock to be put on while the baby slept at night. At 9:45PM when it was time to put the baby down for the night, the sock was not working, not connecting and showing up on my app. After many tries and a call to the parents, I decided to use the "Chat" option in the support department. Ms. Dora (Owlet Customer Service) was very patient and understanding and had me up and running within 10 minutes. I appreciated that quick response and quick fix and knowledge of the sock.