I bought this device before my baby was born and can’t return it. This device is our biggest purchase regret. It goes off all the time when my baby is fast asleep. It’s cause so many issues with the stress it causes. The company won’t refund us but sent a new sensor. It’s still not working properly. It’s been a complete nightmare. We don’t plan on using it anymore and it’s now an expensive paperweight.
LOVED it for my first baby and then put it in storage. Pulled it out to use for my second baby and the battery is shot and doesn’t work anymore. Any chance you’ll send me a new battery?
I was gifted this in my baby shower and I’m great fil I have this. My baby was born at 34 weeks and when it was time to bring him home, this ease my mind! As a FTM, I was dealing with PPA and I would pull up the app to check his heart rate and oxygen levels and went back to sleep. I also really enjoy the sleep pattern chart to know when he’s active sleeping or in a deep sleep. The guide option also is helpful of each weekly milestone my boy is going through. Please gift this to future expecting mothers, moms will appreciate it!
I am happy I can sleep peacefully knowing the owlet smart sock is keeping track of my baby’s oxygen level. I got COVID while in the hospital after delivery and it was so nice being able to monitor is O2 levels at that time. I also enjoy the feature that allows you to view their quality of sleep. However, in the first couple of weeks my sock kept saying it wasn’t positioned correctly due to the small size of my baby’s foot. That was incredibly frustrating.
WHEN the app works, the sock is great and does its job. The camera, however, is horrible. The audio does not work, there is a constant loud chirping sound coming from the camera and it’s all you can hear from your phone as the monitor. To hear recorded videos I would have to download them to my phone to have the sound, now that doesn’t even work as the video saves as just a white screen with no sound. I tried reaching out to support to see what could be done and was not met with any resolutions. Absolutely NOT worth the money.