Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Great Concept. Bad Design.
on March 22, 2023
Posted by: Dad5000
We have a one week old that we bought this device for. The sock has fallen off ON AVERAGE 3 times a night. Some nights it falls off once, most night it falls off many times. I cannot trust this device because now I assume the alarm that goes off is just it falling off, yet again. The bad Velcro design has unfortunately conditioned me to believe that every time the alarm goes off, the sock has fallen off.
Now, the app is clean and easy to use. The design needs a complete redo. Once that happens this is a great tool.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 26, 2023
We're so sorry to hear that!
Check out our sock fit guide and additional articles for tips on how to ensure a good sock fit: https://support.owletcare.com/hc/en-us/articles/360043366092-Sock-3-Fit-and-Placement-How-to-Get-Readings
Our team would also love to help if you need further assistance. Take a few pictures of the sock on your little one and send them to our team via the chat feature in the app.
This is our second sock and we could not recommend it enough to all of our expecting friends and family. As a parent, we all have a million things to worry about with our children. With the Dream Sock, at least you can put your mind at ease when your child is sleeping knowing that the sock is monitoring them.
Our baby was born with breathing issues. The owl sock allowed us to sleep at night knowing he was being monitored. He is 6 months old now and still wears the sock to sleep each night. If I had to choose one thing to put on my baby registry it would be the owlet sock!
I wanted to love the dream sock so badly but it’s just not the same as the smart sock. With my first two babies I had the smart sock and never had any issues. Always stayed connected. Never had any false alarms. The dream sock has been the complete opposite. Some nights will be perfectly normal with maybe one time it disconnects and sets an alarm. But most nights it just seems to lose signal/ disconnect randomly. My baby isn’t even awake or moving. And the nursery is right next to our room. It’s gotten to the point that I don’t even want to use the sock because I’m being woke up so many times from disconnected alert. I just wish this would’ve worked as well as my old sock did, but instead it’s just given me more stress than relief.
I got the Dream Sock before my son was born and he has used it every night since coming home from the hospital! It eases my anxieties knowing I can look at the app and see how he is sleeping. Honestly, just looking at the green light on base is reassuring. I leave for the gym early in the morning before my husband and son wake up and I love checking in the app to see how he is sleeping while I’m away. It’s super helpful for breastfeeding…when I see on the app that he is wiggling and waking up, I know it’s time to head back home. I recommend it to all of my expecting friends!
The dream sock gives such piece of mind when becoming a new mom. I like that you can see the deep/light sleep your baby is in - it really helped early on in the newborn stage!
It has given us much needed relief in these 2 years with our son, we even have another purchased for our second son due in a few months. we plan to continue to use the sock for as long as he allows us. It does have technical issues here and there, but overall highly recommend!
We decided to use the dream sock when transferring our little one to his room! It was much-needed peace of mind for us and we use it nightly! I don’t check it obsessively as I thought but usually always once before bed because we can count on the base station or app to alert us if something needs to be changed for baby to sleep better! Would recommend it for new parents!