Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(2,315 Reviews)
Rating breakdown 2,315 reviews
5 Stars
1,692
4 Stars
377
3 Stars
88
2 Stars
55
1 Star
103
93%of customers recommend this product.
(
1,943 out of
2,100)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
Would not recommend
on May 30, 2023
Posted by: Hanna33
from Lander Wyoming
Gender:Female
At first we loved it for when our child got sick, it gave us a piece of mind, but after using it a couple of times we noticed our child had a burn on her foot right where the monitor was. I do not recommend this product because of that! If I had a photo and was with my child right now I would leave a photo but I’m not.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 28, 2023
Thanks for reaching out to us. We are committed to the quality of our product, and as parents ourselves that use the product with our own children, we stand by it. A member of our team will be reaching out to you soon so we can talk with you more about this and understand a little more about what's happening with your little one.
Written by a customer while visiting owletcare.com
Customer Rating
1
Too inconsistent, do not recommend
on May 29, 2023
Posted by: Disappointed11
from Canada
I bought this several months ago for my newborn and unfortunately, I would not recommend. My main issue is that it drops connectivity without notification. For example, it’ll end my little ones sleep at 5am but the sock stayed on until 6am and no yellow or blue notifications were given and there was not a low battery. There just are no sleep stats for the missed hour so one can only assume it was not monitoring. I also find it strange that my little one can be awake for quite some time in the night (rolling constantly, crying, moving, etc) and the purple notification to check on her does not go off. Perhaps I don’t understand the parameters for a purple notification but it seems that a lot of movement with a high heart rate would warrant a check in. Unfortunately, these things make it hard for me to justify the high cost of a device that doesn’t consistently work. If I could go back, I would research and buy another monitoring option.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 28, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to send us a private message and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
3
I like it but also disappointed
on May 24, 2023
Posted by: Brebre
from Georgia
I like it but I'm disappointed.
I have the cam2 mounted on the wall above the crib and it will not detect baby's motion. If I'm at the crib laying baby down, it will detect that. However, when baby is left alone it will not. I've been using the Leap Frog monitor which I absolutely love. It will detect the smallest twitch. However, I wanted something to monitor baby's slp patterns, so I purchased the Owlet. After the 1st night, the Leap Frog consistently detected motion, and the Owlet did not. Not even once. I moved the monitor closer to the crib and it still won't detect motion even on highest sensitivity. I've used the troubleshooting suggestions and still the same. Still debating if I should keep it.
I have the cam2 mounted on the wall above the crib and it will not detect baby's motion. If I'm at the crib laying baby down, it will detect that. However, when baby is left alone it will not. I've been using the Leap Frog monitor which I absolutely love. It will detect the smallest twitch. However, I wanted something to monitor baby's slp patterns, so I purchased the Owlet. After the 1st night, the Leap Frog consistently detected motion, and the Owlet did not. Not even once. I moved the monitor closer to the crib and it still won't detect motion even on highest sensitivity. I've used the troubleshooting suggestions and still the same. Still debating if I should keep it.
Response from owletcare.comBy Amanda Nelson, Marketing, June 29, 2023
We're so sorry to hear this and apologize for any issues you may have experienced with the Cam. We value your feedback and will look into any opportunities to improve in the future. If you still need any assistance at all, please do not hesitate to give us a call at 844-334-5330 or email us at contact@owletcare.com and we will reach back out as quickly as we can.
Written by a customer while visiting owletcare.com
Customer Rating
5
My only regret is not getting one sooner!
on May 24, 2023
Posted by: DreamOn
from New Jersey
Gender:Female
I bought this for my 4 month old and I can finally rest easy. My baby sleeps well & always has - but me? Not a chance. I'm constantly waking up to see if he is okay.. and I'm constantly waking him up to see if he's okay.. I would say this purchase was more for me than it was for him! Very easy to switch the wifi - so we bring it to grandmas house too!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Helped mama sleep better
on May 22, 2023
Posted by: MAC1127
from Wisconsin
Gender:Female
I bought this three months ago. I hadn’t set it up yet due to my son still sleeping in his bedside bassinet. Two weeks ago he developed bronchitis and with me working in the healthcare field, I had gotten absolutely no sleep one night due to being worried about him. The next night I decided to set the sock portion up and it truly did help me sleep so much better that night knowing that my son’s oxygen levels were averaging out to be normal. Definitely well worth the investment!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Peace of mind
on May 17, 2023
Posted by: Chasings
from Lilburn, ga
Gender:Female
Best baby item, bought when my son had newborn congestion. Only way we sleep at night.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Wonderful
on May 16, 2023
Posted by: Allicat
from Illinois
Gender:Female
We were on the fence about purchasing the dream sock. We figured since we could swing it we’d rather have it to help ease our minds. There’s lots of anxiety around infant sleep and the dream sock has really helped. The tone/sound is pretty loud if it goes off. The only thing I would change is it’s connection to WiFi, it often disconnects even if it is sitting right next to our router.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Great product
on May 3, 2023
Posted by: Jmart
We love our Dream Sock! It is so easy to put on baby’s foot and gives peace of mind.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com