Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(2,315 Reviews)
Rating breakdown 2,315 reviews
5 Stars
1,692
4 Stars
377
3 Stars
88
2 Stars
55
1 Star
103
93%of customers recommend this product.
(
1,943 out of
2,100)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
5
I love this
on June 25, 2023
Posted by: Jennym09
from South Carolina
Gender:Female
I bought this about 3 months ago and it’s the best decision I’ve made. My baby is a premie this was something I really needed I’ve recommended this to all my family and friends
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Self Help does not exist
on June 23, 2023
Posted by: Willi46
from Washington, coupeville
Gender:Male
Had the Dream Sock for a little over 2 months and every time there is an issue the first place i go is google. Owlet does not offer any type of user guides to troubleshoot anything. Great for peace of mind, but between the Ridiculous Unreliability of the app and the constant issues of the base station. Would not recommend.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 28, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to send us a private message and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Buyer beware - avoid this company!
on June 22, 2023
Posted by: AKauderman
DO NOT buy!!! Bought 13 months ago and it stopped working 3 days ago. There is now constantly a “placement issue” and it cannot read stats although everything is set up correctly. Customer service just said oh well! They are “sorry” but here’s the link to buy a new sensor! It’s faulty. I bought the 0-5 year dream sock ($$!) and take very good care of it. No reason for it to just stop working. I had such bad issues with the owlet smart sock I should have known not to by another product from owlet. Now I need to warn others. Don’t make the same mistake as me. Look into other products with better warranties, customer service and better prices. What an absolute rip off.
** I just found similar reviews of the same issues with other buyers — wish I would have read that before purchasing this product! Huge mistake!! **
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 28, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to give us a call at 844-334-5330 or email us at contact@owletcare.com and we will reach back out as quickly as we can.
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of Mind
on June 22, 2023
Posted by: Klynn
from Alabama
Gender:Female
Absolutely love the peace of mind I have at night knowing my baby is being monitored. Would definitely recommend to everyone.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Absolutely love!
on June 22, 2023
Posted by: rpresnell9999
from Lancaster, South Carolina
Gender:Female
I had this with 2/4 of my babies and I wish I would have known about them sooner to use with all my children. It is the best thing for a parent with anxiety who’s sitting in another room wondering “is my baby ok?” I personally think this is the biggest must to have when having a baby. It tracks the heart rate and oxygen levels as well as tells you if and when they’re sleeping. Very good product!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of mind
on June 21, 2023
Posted by: Nakita
from Cedartown, GA
Gender:Female
We bought this within the last month. We are about to transition our baby into her crib in her room. I needed this for my peace of mind. She has asthma and it scares me her not being right beside me. The only thing is I do have the base in her room and she’s in our room if her dad gets her on his side of the bed she is to far away to pick up.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Lifesaver
on June 18, 2023
Posted by: Sam69
from Joliet,Il
Gender:Female
I bought this for my third. It literally save his life when he caught RSV. We had taken him the night before to the ER and they sent us home stating nothing could be done. Over night his oxygen levels dropped so low and it was border line intubation and the sock notified us and we were able to get him to the hospital (different one this time) and they transported him to a children’s one out of state until better
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of mind
on June 16, 2023
Posted by: annam
from Mississippi
Gender:Female
I bought this so I could monitor my child’s heart rate & oxygen levels bc she was born with some minor breathing issues & I wanted to make sure I could see her oxygen levels & heart rate. It’s nice knowing what it is.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com