Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(2,315 Reviews)
Rating breakdown 2,315 reviews
5 Stars
1,692
4 Stars
377
3 Stars
88
2 Stars
55
1 Star
103
93%of customers recommend this product.
(
1,943 out of
2,100)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
5
Provides peace of mind to postpartum moms
on July 12, 2023
Posted by: Carissa24
from Utah
Gender:Female
I bought this for my 4th and final baby. And I’m so glad that I did! I love being able to see what her heart rate and oxygen levels are at. And I love the base station and how it will notify me if she gets to upset. Having this has really used my anxiety surrounding her sleeping. I would definitely recommend to other parents.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Peace of mind is wonderful
on July 12, 2023
Posted by: Rschneider
from Michigan
Gender:Female
East to use and is a great peace of mind for my baby coming home from special care. Wish the base had a farther range for moving throughout the house.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of mind
on July 11, 2023
Posted by: Anonymous
from Endicott, NY
Gender:Female
Great product. Very helpful and for my third baby.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Incredibly disappointing design
on July 10, 2023
Posted by: Natalie B
from New York
Gender:Female
This product in theory would be great, however there is no option to mute the base of the sock— meaning that if your child bumps the sock in the middle of the night and it disrupts the sock’s ability to read their vitals, the base will play an incredibly loud lullaby… waking you and your baby up. There is no functionality to mute or lower this volume. A very disappointing design flaw that makes this product pretty useless to me unfortunately.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, July 11, 2023
Thanks for reaching out! We are so sorry to hear this! We are always looking for ways we can improve and we value your input. We'll be sure to pass this on to our team. If you need any assistance, you can reach out to our team by using the chat feature on our website or at (844) 334-5330 and they'll be able to best help.
Written by a customer while visiting owletcare.com
Customer Rating
1
Was expecting sound notifications
on July 9, 2023
Posted by: Anonymous
from Bellaire, OH
Gender:Male
I bought this for notifications for any issues with my baby while sleeping. I would like to return this product.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, July 11, 2023
Hi there! Please reach out to our customer service team as they can best help with this. You can reach them here: contact@owletcare.com or 844-334-5330. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
There is no price for peace of mind
on July 7, 2023
Posted by: Jackie4287
from Kansas City, Mo
Gender:Female
The owlet gives me so much peace of mind when my baby moves from our bedroom to his room in another floor. I don’t put him to sleep without it. I also love see how he slept. The app and sock are so easy to use!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Perfect!
on July 6, 2023
Posted by: Lala78
from Las Vegas
Gender:Female
It has given me peace, I can sleep knowing that if something wrong the owlet sock will let me know.
It is not uncomfortable for my baby and he uses almost all the day. I got the cam too, I like that it tells you the tempeture of the room and send you notifications when the baby is awake or crying. These are just perfect products. Thank you!
It is not uncomfortable for my baby and he uses almost all the day. I got the cam too, I like that it tells you the tempeture of the room and send you notifications when the baby is awake or crying. These are just perfect products. Thank you!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
worked for 2 months
on July 6, 2023
Posted by: redas23
I originally loved this product, being able to check on baby easily by looking at the app or to sleep peacefully knowing if baby was uncomfortable the sock would alert me and wake me up. Unfortunately after only 2 months it disconnected from wifi and couldn’t connect to the app, I tried with customer support to reconnect and it didn’t work and they said the base would likely need to be replaced. Especially as it eventually disconnected from the sock as well and wouldn’t recognize it. Unfortunately I no longer had the reciept but for such an expensive product to only get 2 months out of it is extremely frustrating regardless of when I purchased it, as well as the store I bought it from closed so I can’t even try and get proof at this point. They really should stand by their product or have better solutions when they quit working after a short period of time.
Response from owletcare.comBy Amanda Nelson, Marketing, July 11, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com