Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(2,315 Reviews)
Rating breakdown 2,315 reviews
5 Stars
1,692
4 Stars
377
3 Stars
88
2 Stars
55
1 Star
103
93%of customers recommend this product.
(
1,943 out of
2,100)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Disconnected on its own from the app
on December 27, 2023
Posted by: Heaven
from Iowa
Gender:Female
I got a dream sock my daughter is three months old and the sock decided to remove it self out of nowhere and I can’t get it back on more can I re add it to app. I’ve had the sock for 3 months
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Dream sock went offline for myself and others
on December 27, 2023
Posted by: Camille H
from Maryland
Gender:Female
I use this sock every night to cut down some of the anxiety of being a new mom and while I wanted to give a great review I can’t. It’s 1:56 in the morning and I can’t sleep. Why? Because 3 hours ago when i went to put the sock on my daughter’s foot the app kept saying the sock had been removed. Went to go re-add it and I can’t. Attempted to just create a new account and add the sock and you can’t even choose to add a sock AT ALL. I go on twitter and find out the sock is offline in general. Everyone is having the same problem. I bet most users don’t even know the sock isn’t working and are just blissfully sleeping thinking this device will notify them if something happens with their babies. I’m really disappointed. People put so much trust and confidence into this device.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2024
We apologize for any inconvenience. Your trust and peace of mind are important to us. We had a temporary app outage that has now been corrected. Please note if your Base Station has a green light, it is collecting readings and will notify you, even when the app is down. Please reach out to our support team with additional questions or feedback at contact@owletcare.com or 844-334-5330.
Written by a customer while visiting owletcare.com
Customer Rating
5
Worth the investment!
on December 23, 2023
Posted by: ECrisp
from Knoxville
Gender:Female
I could not be happier with our dream sock! We’ve had it seven months now, and it has brought us so much peace of mind. I love being able to track my baby’s levels, especially at night, and I’d highly recommend the owlet to any parent, but especially first time parents.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
A must for your baby registry
on December 22, 2023
Posted by: Abbey
from Ohio
Gender:Female
I’ve used Owlet for all 3 of my kids. My youngest is 3 months old. It has given me so much piece of mind and I can sleep easier knowing she’s monitored.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Greatest peace of mind for parents!
on December 22, 2023
Posted by: Britt6791
from Mchenry,IL
Gender:Female
I absolutely love our owlet sock. I can’t begin to tell you how much peace of mind it gives me while he sleeps knowing I can get some shut eye myself or get things done around the house without the constant fear or anxiety I’d normally get. It’s so convenient to pull up the app and see what his sleep is like in that moment or even look at his sleep patterns. I always highly recommend this product to any pregnant mama I know because I can’t imagine not having it. My owlet is a definite must have!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Such a game changer! Great quality!
on December 22, 2023
Posted by: mommyofone
from Abilene Tx
Gender:Female
My fiancé and I bought this for our son after he started having seizures at 2 weeks old and had to be hospitalized for 2 weeks. We definitely felt more comfortable with letting him sleep through the night. Love how we can monitor his heart rate and his oxygen. Also enjoy being able to see his wake times and whether he slept poor, okay, or great.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Love it!
on December 21, 2023
Posted by: AJACK
Gender:Female
I knew I was going to have some anxiety so I bought this before baby was even born. Been using it for almost 3 months and it’s been great. It will alarm if baby is wiggly, but I don’t mind, I like to know if sock placement is off so I can adjust for the best reading if need be. Kiddo sleeps great with it on. Easy to wash with detergent and a toothbrush. Had some WiFi issues at one point but customer service was amazing and helped me fix it quickly.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Life saver!
on December 21, 2023
Posted by: Ketmohr
from Godley, Texas
Gender:Female
I bought this initially for my premi baby after a long nicu stay. I got so used to the monitors that I needed to have the same reassurance at home. However, owlet really came in handy when my 6 month old caught RSV. We went in to the hospital one day and her oxygen was relatively fine, but using owlet the next couple days gave me a better indication of her oxygen levels and helped me to confirm what I was seeing, that her oxygen was dropping. Had it not been for owlet confirming my thoughts, I probably would have listened to the doctors that she was fine from the beginning and to let it ride its course out. She is doing much better now, but I never go a night without her sock!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com