Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
False Readings and Battery life horrible
on March 12, 2025
Posted by: jvdl
Gender:Female
I bought this brand new for my baby and within the first time using it the battery would only last 4 hours. Said it was fully charged when plugged in but after unplugging it would die so fast. Also kept giving false readings saying there was a placement issue no matter how I put the sock on. For how expensive it is the quality is crap. Very disappointing product.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, March 21, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Anonymous
from Bend Oregon
Gender:Female
Verified Purchase:Yes
I was gifted this from a family member and I absolutely love it because it help me with her sleep windows and it’s super easy to use and clean
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Christina C.
from NC
Gender:Female
Verified Purchase:Yes
Overall the sock is a great resource for parents to ease their minds that their baby is breathing well while sleeping. The only downside is not having a continuous pleth to be able to see the accuracy of the number being shown on the app. Also would love to have the ability to have the app display while using another monitor that requires a phone app so you don’t have to switch back and forth.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Sleep data and tracking issues
on May 26, 2025
Posted by: Soh2569
from New York
Gender:Female
Just to start, I have absolutely loved this device up until today. I have been using this since the day my baby was born and had zero issues. Out of the blue, the app stopped displaying sleep data for each nap/sleep session and doesn’t show anything in the history tab. I have tried EVERYTHING! Resetting the base station, unplugging the base station, cleaning the sock monitor itself, restarting my phone, logging off and back into the app, and nothing has worked. The app still shows live readings but I have absolutely no way to track my baby’s sleep. There is no update available and my phone is updated to the latest IOS version. This is ridiculous as we rely HEAVILY on this for sleep tracking. For how expensive this product is you would think any bugs or glitches in the app would be fixed immediately ESPECIALLY with this being considered a medical item. Also for the icing on the cake, owlet doesn’t have live support on the weekends so I’ve been on my own since end of day Friday when this started. Below are pictures of what I’m talking about. As you can see, the session length so far is 6h and 21m. The live health readings are fine (THANKFULLY), but when you go to the history tab there is NOTHING! I’ve been having to watch the app like a hawk in order to input my baby’s sleep manually. Owlet needs to fix this immediately. And if they can’t, I expect to be compensated as it is not doing what it is marketed to do.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, June 9, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
2
Ehh, just ehh…
on June 9, 2025
Posted by: Southpaw4lee
from Fresno, CA
Gender:Male
This is an good idea of an item, but for some reason, out of nowhere, we get “sock placement issue”, and even when our baby is laying there sleeping, and not even moving. It’s frustrating, super frustrating. Makes me want to return the sock. We always get some kind of unprompted warnings…it’s frustrating. Wakes us up all the time.
Altho it’s a good idea of a product, and it’s nice to see the heart rate and oxygen levels.
Altho it’s a good idea of a product, and it’s nice to see the heart rate and oxygen levels.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, June 9, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
3
Worth it but flawed
on July 18, 2025
Posted by: Ash V
from Los Angeles
Gender:Female
It’s a great product but I will say it is very sensitive with the base station and disconnects frequently. It also doesn’t work in hotels. For a family that travels constantly that’s not ideal.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, July 30, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to send us a private message and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
2
Ok at best. Not sure if I’d buy again
on September 16, 2025
Posted by: Ryan 9
Gender:Male
I would rate this a 2 at best. If the child is in light or heavy in sleep, the graph is slow and behind. The sock disconnects very easily even if you are in the same room. We have been standing right next to the home base and it’s alerted us that the sock was disconnected. We double checked sock placement and everything is correct. The only good time to read and analyze the app is when it’s on the child. Once you take the sock off, it would be nice to give you a summarized sleep from the previous night. The one thing I would say is that the alerts are loud. Not sure if I’d buy again or recommend anyone to purchase it.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, October 2, 2025
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
BEWARE WILL BURN BABIES FOOT
on October 18, 2025
Posted by: Kslat
from Utah
Gender:Female
This product is made faulty and will burn your babies foot. Do not buy.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com