Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,750 Reviews)
Rating breakdown 1,750 reviews
5 Stars
1,290
4 Stars
285
3 Stars
65
2 Stars
39
1 Star
71
93%of customers recommend this product.
(
1,547 out of
1,662)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Ok at best. Not sure if I’d buy again
on September 16, 2025
Posted by: Ryan 9
Gender:Male
I would rate this a 2 at best. If the child is in light or heavy in sleep, the graph is slow and behind. The sock disconnects very easily even if you are in the same room. We have been standing right next to the home base and it’s alerted us that the sock was disconnected. We double checked sock placement and everything is correct. The only good time to read and analyze the app is when it’s on the child. Once you take the sock off, it would be nice to give you a summarized sleep from the previous night. The one thing I would say is that the alerts are loud. Not sure if I’d buy again or recommend anyone to purchase it.
No, I would not recommend this to a friend.
Response from owletcare.comBy Tina - Owlet Care Team, October 2, 2025
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
3
Does give peace of mind but also has flaws
on November 4, 2025
Posted by: Bob300
from New York
Gender:Female
I want to start off with saying that I do love our owlet sock. It gives us the peace of mind which is exactly what we were looking to have. However, the amount of times I have just gotten my baby to sleep and the owlet sock alarm goes off saying it lost connection yet the base station is right next to where we are the sock is not too tight or too loose and in good placement has got to be the most frustrating thing in the entire world. It will not stop going off until I take the sock off my baby put it back on the base station and try it all over again but now I have an awake baby. I will also say the app is a hit or miss with working and wifi cuts in and out. I would overall recommend the product but for the money you spend it is one of the most frustrating items when that alarm goes off for no reason.
I would recommend this to a friend!
Response from owletcare.comBy Tina - Owlet Care Team, November 7, 2025
We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
FDA warning ruined the product
on August 5, 2022
Posted by: SadMom97
from Chicago, IL
Gender:Female
Bought this for my baby because I saw a few YouTube videos and thought it would be perfect to have some peace of mind as a new mom. Apparently from the time I did my research to now they have been given a warning by the FDA and completely changed the product. It’s just a monitor and will not alert you about baby. The app is a nightmare, I’m extremely upset it took me this long to realize the product I researched and the product I received are not the same
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
1
Would not recommend
on May 30, 2023
Posted by: Hanna33
from Lander Wyoming
Gender:Female
At first we loved it for when our child got sick, it gave us a piece of mind, but after using it a couple of times we noticed our child had a burn on her foot right where the monitor was. I do not recommend this product because of that! If I had a photo and was with my child right now I would leave a photo but I’m not.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 28, 2023
Thanks for reaching out to us. We are committed to the quality of our product, and as parents ourselves that use the product with our own children, we stand by it. A member of our team will be reaching out to you soon so we can talk with you more about this and understand a little more about what's happening with your little one.
Written by a customer while visiting owletcare.com
Customer Rating
1
Not user friendly
on July 4, 2022
Posted by: Robert
from Vineland, New Jersey
Gender:Male
Good product by concept. Works well once you get it going, but it is a chore every time we use it. A chore is one more thing you dont need. Its getting the app to connect amd read the sock so open and close the app and stare at it for sometime 10-15 minutes then it finally works. Then the alarm if it is not sitting juuust right. These are things you are not trying to deal with while getting baby down.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
1
Works, sometimes
on June 17, 2022
Posted by: Katt
from Tx
Gender:Female
The Bluetooth connection is very finicky. Often times the base station will not connect to sock correctly. The battery percentage constantly changes. It will say I have 14, 15, 4, or 10 hours left of battery, then say fully charged when I connect it to the base. Overall I have not been able to keep the sock connected for a full overnight session. It's super disappointing because the product was expensive, and I need it to actually work so I can get some sleep at night.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
1
Would have rated 5 stars but it burned my baby
on February 28, 2022
Posted by: Emzalez
Gender:Female
We loved using this for our child - it gave me total peace of mind and worked great for several months. Then, I noticed a small red mark on my baby's foot. I didn't think much of it until the next day when I saw another similar mark on my baby's other foot. Both lined up exactly with on of the sensors on the sock. I was horrified and disappointment because the sock is EXPENSIVE. I wanted to buy a new one so that we could use it for future children...saved up and made it our one big purchase. I am incredibly disappointed to no longer be using it and to have spent all that money on something that hurt my daughter.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
2
Not all it is made out to be
on April 14, 2023
Posted by: Unsatisfied
The connection to WiFi is not clean and easy if you have a 5 MHz router. This device does not work on 5 MHz it runs on 2.6 MHz. Also, if you unplug or move the base, be prepared to redo all of you connections (cameras, owlets & profiles are not stored/saved).
For the price of these things you would think they would perform a LOT better!
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com