Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Posted by: Kaylin
from Indiana
Gender:Female
Verified Purchase:Yes
best purchase ever made for my baby, no issues and is a lifesaver for my sake of sleep.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
2
Worked great for only 3 months
on May 17, 2025
Posted by: Addie10
from Charlotte, NC
The owlet was super great, worked perfect for 3 months no issues then randomly one night in the middle of the night stopped working. The WiFi won’t even pop up as an option to connect to. I troubleshoot everything form the base to the sock to deleting and readding but it will not work. The owlet Wi-Fi continually won’t even pop up to connect to
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, May 22, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
2
Don't buy, it wakes the baby
on May 19, 2025
Posted by: Bug20
from Provo, UT
Gender:Female
I got this as a gift, and thank goodness I did. I would be so disappointed if I had bought this myself. Don't get me wrong, it has some good features. I like how it can evaluate sleep status, which was somewhat helpful in distinguishing those nighttime newborn grunts. However the non-essential beeping notifications are useless, and just wake up my baby. There's no way to control them or the volume, and nine times out of ten it's being triggered by me trying to soothe my baby. So you can imagine how frustrating it is to just barely have your baby drifting to sleep, just to have this beep at you and ruin your progress. In the end, I only used this for about a month before it wasn't worth it anymore. It's not worth my jeopardizing baby's sleep.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, May 22, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Malfunctioning
on May 28, 2025
Posted by: VanessaStrand
from Griswold
Gender:Female
Our baby boy is a preemie so having this sock was an extra peace of mind. It was working wonderfully for 3 weeks then it started malfunctioning. It keeps alerting us of a "sock placement issue" when the sock is placed perfectly! We cleaned the sock according to instructions and everything but it still keeps waking us and baby up all night!
Response from owletcare.comBy Amanda - Owlet Care Team, June 9, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
4
Dream sock app not available in our region
on May 29, 2025
Posted by: Jeanette
from South Africa
Gender:Female
We were gifted the dream sock from our friends based in the UK (we live in South Africa) but were hugely disappointed to learn once the sock arrived that the app is unavailable in our country; luckily we can still use the sock by only using the base station but obviously we would love to have full function with the app included - when will the app be available in South Africa?
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of Mind
on June 2, 2025
Posted by: HoosierMama
from Indiana
Gender:Female
We’ve had the dream sock for over a week night and can’t describe how much peace of mind it gives us. After an unexpected length NICU stay, I told my husband we’ve buying an owlet before we go home ha. The base station is green throughout the night. I’ve had no connection issues in the night. It can be a little sensitive and if I’m changing her diaper or moving her around right before or after bed, the connection alert will go off but it’s not a big deal. As new parents and NICU parents, the owlet has been a game changer or peace of mind at home.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Love the sock- the app and features need work
on June 3, 2025
Posted by: Ln24
from Chicago il
Gender:Female
We have used this every night since we brought him home and I can’t say enough good things about the monitoring and peace of mind it gives me. I actually really like the paid option as well my issues reside in the app and the settings you can and cannot change as well as the pain it is to set up without a 2.4ghz connection.
In the app you should be able to adjust volume more easily, also the sleep position changed from a single nights sleeping to total hours over lifetime use with no way to adjust that. I think if they had easier ways to categorize data that would be great. they collect all this data but only allow you to look at it according to what they say. I feel that it should be more adjustable to the user experience.
Also for the price the camera is a little unimpressive. There could be better zoom options and being able to move the camera angle better without having to physically move the camera.
Also would like to be able to use past 30lbs if I wanted
Over all I would buy again over the others out there.
Over all I would buy again over the others out there.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
I can sleep in peace!
on June 5, 2025
Posted by: KTMAC
from Kentwood, Louisiana
Gender:Female
I love our dream sock. I’ve used it with two of my kids. It helps me sleep at night, knowing that something else besides me is watching over them. The app is simple and easy to use with I appreciate!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com