Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
The socks do not connect to the Owler Care App
on February 23, 2025
Posted by: MARCIO
from Brazil
Gender:Male
The socks do not connect to the Owler Care App.. I tried for hours and when I finally get the socks to connect to my network it did not connect to the app although it has the exact same socks model to shoes from in the add.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 24, 2025
We're so sorry to hear this. We appreciate your feedback and will share this with our team. We'd love to look into this further for you! Please give us a call at 844-334-5330 or email us at contact@owletcare.com and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
False Readings and Battery life horrible
on March 12, 2025
Posted by: jvdl
Gender:Female
I bought this brand new for my baby and within the first time using it the battery would only last 4 hours. Said it was fully charged when plugged in but after unplugging it would die so fast. Also kept giving false readings saying there was a placement issue no matter how I put the sock on. For how expensive it is the quality is crap. Very disappointing product.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, March 21, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Anonymous
from Bend Oregon
Gender:Female
Verified Purchase:Yes
I was gifted this from a family member and I absolutely love it because it help me with her sleep windows and it’s super easy to use and clean
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
FDA warning ruined the product
on August 5, 2022
Posted by: SadMom97
from Chicago, IL
Gender:Female
Bought this for my baby because I saw a few YouTube videos and thought it would be perfect to have some peace of mind as a new mom. Apparently from the time I did my research to now they have been given a warning by the FDA and completely changed the product. It’s just a monitor and will not alert you about baby. The app is a nightmare, I’m extremely upset it took me this long to realize the product I researched and the product I received are not the same
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
1
Would not recommend
on May 30, 2023
Posted by: Hanna33
from Lander Wyoming
Gender:Female
At first we loved it for when our child got sick, it gave us a piece of mind, but after using it a couple of times we noticed our child had a burn on her foot right where the monitor was. I do not recommend this product because of that! If I had a photo and was with my child right now I would leave a photo but I’m not.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, June 28, 2023
Thanks for reaching out to us. We are committed to the quality of our product, and as parents ourselves that use the product with our own children, we stand by it. A member of our team will be reaching out to you soon so we can talk with you more about this and understand a little more about what's happening with your little one.
Written by a customer while visiting owletcare.com
Customer Rating
1
Not user friendly
on July 4, 2022
Posted by: Robert
from Vineland, New Jersey
Gender:Male
Good product by concept. Works well once you get it going, but it is a chore every time we use it. A chore is one more thing you dont need. Its getting the app to connect amd read the sock so open and close the app and stare at it for sometime 10-15 minutes then it finally works. Then the alarm if it is not sitting juuust right. These are things you are not trying to deal with while getting baby down.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
1
Works, sometimes
on June 17, 2022
Posted by: Katt
from Tx
Gender:Female
The Bluetooth connection is very finicky. Often times the base station will not connect to sock correctly. The battery percentage constantly changes. It will say I have 14, 15, 4, or 10 hours left of battery, then say fully charged when I connect it to the base. Overall I have not been able to keep the sock connected for a full overnight session. It's super disappointing because the product was expensive, and I need it to actually work so I can get some sleep at night.
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com
Customer Rating
2
Not all it is made out to be
on April 14, 2023
Posted by: Unsatisfied
The connection to WiFi is not clean and easy if you have a 5 MHz router. This device does not work on 5 MHz it runs on 2.6 MHz. Also, if you unplug or move the base, be prepared to redo all of you connections (cameras, owlets & profiles are not stored/saved).
For the price of these things you would think they would perform a LOT better!
No, I would not recommend this to a friend.
Written by a customer while visiting owletcare.com