This is a great product. And I used this since he was born. This helps to track the sleep. But App needs to improve. App is taking time to sync with the module. Sometimes I had to close and open the app.
It was working great when I first got it until I updated it, the readings are delayed as far as her waking up & going back to sleep, the app force closes when I check on history and when I open the app sometimes it takes one minute to actually see her readings.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 23, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
I’ve been using it for a few months now. Disconnection issues are less frequent I appreciate the new Health option. However, I would have like to be able to set at which Spo2 % I receive a notification/ alarm. The only annoying part is having to open the app at night to view the reading and every time it takes a few moments to refresh. It would be much better if the app had widget support so I can view it on the Home Screen and Standby mode. .
I’m so happy with the recent changes with the app. It shows live heart rate and oxygen levels. I also like the changes with the alert sounds. I consider the owlet to be an essential baby item. I don’t think I would have slept as soundly as I have without it. Will forever have one of these for any of my children.
We bought this a few months ago I’m getting ready to transition my daughter into her own room. I love knowing that I will be alarmed if something is wrong. The only complaint that I have is that I’ll get a sock placement issue. The sock is placed on the same way night after night and the notification seems random, which is kind of annoying.