Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
Setup very complicated.
on March 26, 2025
Posted by: Sav1
from Garland,Texas
Gender:Female
Needed this because our baby has a seizure disorder. Can not even get past the setup process. Base can’t find my WiFi, base won’t connect to phone, reset my WiFi and the base then it’s still not working. Unsure what to do but this was very expensive and seems like a lot of people have this issue. I have tried it on both my android and iPhone. Nothing is working and we can’t get it set up. Very upset and stressed out.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, April 8, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
2
Fed up
on March 27, 2025
Posted by: Kanga28
Gender:Female
I give this two stars because WHEN it’s working it provides a peace of mind but every 2-3 days it stops working and I spend over an hour trying to unpair and pair again, some nights it doesn’t work and I have to give up. I’ve reached out for support because I believe I have a faulty sock and after 10 days I got a generic response back saying I needed to update my iOS…
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, April 8, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Quinn3000
from Texas
Gender:Female
Verified Purchase:Yes
Given me such peace of mind. Between my baby learning how to roll over while sleeping and having a medical condition I can sleep again! Only downside have extra socks that hold the sensor on hand. They are very delicate and need to be replaced around every two months. (It could just be I have a pro wiggle bug though lol)
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Katherin.Everly
from Florida
Gender:Female
Verified Purchase:Yes
It bring relief to me. My anxiety was so bad that i night I felt like I had to stay up at night watching my baby. Now I can sleep with an easement.
Written by a customer while visiting owletcare.com
Customer Rating
5
10/10, peace of mind for us! Such a great product.
on April 2, 2025
Posted by: SteveL
from Ontario CA
Gender:Male
Verified Purchase:Yes
Such a Peace of mind! This Owlet sock is such a relief to have on our baby as we can track all of their sleep insights and vitals, which is further improving our sleep and peace of mind as parents. 10/10 recommend. Easy to use, wash and track on the app.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Saydee
Verified Purchase:Yes
The owlet lets me sleep easier at night and I’m very grateful, it can be finicky sometimes that’s why it’s only a 4 star rating.
Written by a customer while visiting owletcare.com
Posted by: HannahM
from Arizona
Gender:Female
Verified Purchase:Yes
Overall, this product is great and gives me peace of mind (especially overnight). The sock does occasionally need readjusting if you have a wiggly baby like I do. On one occasion it was reading that my baby’s oxygen level was dropping when really the sock just needed readjusting. That experience led to unnecessary stress, but majority of the time this product helps ease new mom anxiety. Not sure how the design could be changed to address fit issues, but overall I’m very happy with the Owlet sock.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Nic.
from New Brunswick, Canada
Gender:Male
Verified Purchase:Yes
It’s good product, there are issues with the O2 sensor in the sense that’s its not very accurate. The HR monitor is good and is the most useful feature. A big downside is that it is only compatible on 2.4 GHZ wifi network, i had to install a secondary modem for the owlet only as all of my other devices are 5 GHZ. The app has to be quit and restarted often for the data to be updated.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com