Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
4
Great product! App just needs to be updated
on February 18, 2025
Posted by: Marissa G
from Florida
Gender:Female
Verified Purchase:Yes
Love this device so much! Gives me a sense of relief especially when my baby is sick. I wish the app was better at updating the data quicker. I feel like I need to close out the app and restart it often to get a most recent update of data
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Never works or connects to wifi
on February 18, 2025
Posted by: Dontbuythis
Our sock never fully works, it says it’s connected to WiFi but then you go into the app and it actually isn’t connected! I’ve tried to reach out to support and all I get is automated responses and no actual help!
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 24, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Do not recommend this product
on February 19, 2025
Posted by: Aweful
from Michigan
I bought this for our first grandchild. My kids could not get the product to connect to their, internet and cell phones. I could not return to store I tried 3. I contacted owlet directly, they will not stand behind the product and will do nothing to help. The product is in the original box and packaging. I sent several pictures and the original receipt. Total waste for a very expensive product. My kids bought a completely different product and have been very pleased. I will advise everyone I know to not by any product made by this company.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 24, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Chels 16209
from NC
Gender:Female
Verified Purchase:Yes
I love our owlet sock for our baby it gives me a Piece of mind when our Baby is sleeping.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
1
Recent update ruined sock
on February 24, 2025
Posted by: Lauren8989
from Virginia
Gender:Female
The recent update to change to “health notifications” ruined our sock. Previously the battery lasted about 12hrs and after my husband updated it it’s immediately down to about 9. Additionally, we still use this for my toddler due to a health condition but had to re-input her age and weight and the app said we couldn’t use it for her so I took off a year and a pound to get it to function. I paid for the sock and even the app shows a range for o2 and HR beyond 18months so why can’t I use a product I purchased?
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 26, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Katherine8
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
As a first time mother this has settled my anxiety completely. I am able to get a good nights rest every night knowing that my son is being monitored. I definitely recommend for a piece of mind.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: FaithK
from North Carolina
Gender:Female
Verified Purchase:Yes
Using the dream sock gives me such peace of mine! It helps me sleep easy while my infant also sleeps.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: First time mama
from Indiana
Gender:Female
Verified Purchase:Yes
We love our owlet sock and the data it gives us. We’ve had a couple of connection issues with the update which is why we gave it 4 instead of 5 stars.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com