This product is great. I’m an anxious new mom and was worried about not hearing my daughter at night if something happened. This product gave me the piece of mind to be able to fall asleep.
After spending time in the NICU when my daughter was born and then heading into RSV season, I found myself needing to calm anxieties about how she was doing at home on a day to day basis. From the first night we put on the Owlet, I was able to sleep peacefully knowing that her vitals were being monitored in real time. Having an FDA cleared device in my home to help us be as vigilant as possible brings me peace of mind I never thought I could have. I only wish I'd purchased it earlier to use with my 2 older children when they were babies!
I received the owlet sock as a gift when my husband and I found out we were expecting and initially loved it. However, our baby girl is only 6 months old and now the sock battery goes from fully charged to completely dead within an hour. We are incredibly disappointed.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 29, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
The idea of the sock is great. The app needs work. It’s annoying when I’m getting the baby ready for bed and I take the sock off of the charger and if the sock isn’t on the baby it will start going off a minute later every minute until the sock is on. Which I’m sure you could imagine changing your baby’s diaper and clothes and getting ready for bed and this alarm keeps going off. I wish there was a feature where I could say the sock will be on the baby in 10 minutes or so. The app takes a minute to load when you open. The sock does give me a peace of mind. I’m constantly getting sock placement alerts which is super frustrating and when I check on my sleeping baby the sock from what I could tell is on correctly. The other night it was fine for 2 hours while she while she was sleeping then randomly started going off again and again and eventually after checking the sock 3 times I just unplugged it because it was easier than unswaddling and waking up the baby to take the sock all the way off and try again. My baby I believe is in between sizes right now so that might be the issue. I’ve been using the sock for about 2 months now and just this past week the app will tell me she’s sleeping when she’s in my arms eating which it has to do with her heart rate and movement but it’s happened a few times so now I don’t know if I believe it when it tells me. The pulse is very spot on. My husband is constantly checking her pulse and comparing it to the app and it’s always spot on.
My daughter was in the NICU at birth, so getting her home and making sure she was ok was and still is a big deal to my husband and I. Now that she is older it turns out she has “reactive airways” what this means is when she gets sick, her bronchioles clamp down and tank her O2 saturations. Having this device has been a game changer in caring for her through these episodes, I can see when she’s starting to run a fever, how well her albuterol treatment worked, and when I need to seriously consider taking her to the ER. I love this product. The only thing I wish was better is the process of pairing your phone to the owlet when traveling/using a different wifi. I still haven’t figured it out and wish that could be a streamline process.
The Owlet sock has really given me peace of mind. It allowed me to transition my daughter into her crib in her room without being worried about her. I knew if something was wrong, an alarm would go off and that definitely helped me sleep better at night!