Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,982 Reviews)
Rating breakdown 1,982 reviews
5 Stars
1,444
4 Stars
325
3 Stars
76
2 Stars
48
1 Star
89
92%of customers recommend this product.
(
1,656 out of
1,797)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
The app needs improvement
on February 1, 2024
Posted by: Preemie Strong
We have a preemie and the sock has helped a lot with our anxiety. However, the app is horrible. It takes so long to load and we have to refresh it every single time we log on. It’s hard when we want to check baby during the middle of the night. We’re so frustrated to the point that we’re now looking into another product. I am aware of Owlet camera so I did not buy the whole package, only the owlet sock and buy Nanit camera. However, the owlet app is just so frustrating to use. Lately, the information doesn’t even match the graphic, ie it says baby’s in light sleep but the graphic shows awake (orange).
Written by a customer while visiting owletcare.com
Customer Rating
5
Life Saving
on February 6, 2024
Posted by: Dmg97
from Zanesfield,Ohio
Gender:Male
We bought this for use with our premie son, for peace of mind, he’s now three months old and still uses it every night. Last night he choked silently from phlegm that he was unable to clear himself, the owlet alerted us to his decreasing SPO2. He was cyanotic (blue) in his face, we were able to clear his airway, he recovered fully and fell back to sleep shortly after. He has been medically cleared. I whole heartedly believe the owlet dream sock played a significant role in protecting my son and was worth every single penny.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
I’m glad a bought it
on February 8, 2024
Posted by: Ash250
from Kansas City, MO
Gender:Female
I really like the sock and it gives me peace of mind. The reason I didn’t give it 5 stars is because the O2 won’t alarm until it drops below 80%. That is pretty critically low and I wish it would either alarm at 85-88% or let me set the parameters myself.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Love the owler!
on February 8, 2024
Posted by: sying
from Maryland
Gender:Female
The owlet was a gift to me from my brother and SIL! I do absolutely love the device and the peace of mind I receive. The ONLY issue I have is how absolute slow the app is regarding readings. It takes absolutely forever for it to update whenever trying to update the readings.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Good features, bad app
on February 9, 2024
Posted by: Alfjdosnd
I love my daughter’s owlet and its features, but I really dislike the updated app. I like to check her sleep stats periodically throughout the night and the updated “live” sleep version takes a long time to load.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
3
Peace of mind when working properly
on February 9, 2024
Posted by: 1st time mom___
When the sock is working properly, it offers a great peace of mind. I’m able to sleep knowing my newborn is safe. The downside is the sensitivity of the sock is finicky where the sock will be placed properly and all of a sudden the alarm is going off saying placement issue-we just wait five minutes and it starts working again. The problem is that tends to happen when we’re trying to put the baby down to sleep and the alarm wakes him up. There needs to be notification adjustments in the app where we can mute them for longer periods of time or mute them in the app and not have to rely on physically pressing the base to mute it. For how expensive the product is, I wish it were more reliable.
Response from owletcare.comBy Amanda - Owlet Care Team, February 12, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
4
Anxiety Reliever
on February 11, 2024
Posted by: Kas10
Gender:Female
The dream sock is a total anxiety reliever as this is my first kid and there were a lot of learnings. I love the live readings and to see how long he’s been awake, in light sleep and deep sleep. I wish I was able to see those totals in the history tab as I would love to compare how much sleep he’s getting in days prior, especially deep sleep.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Fantastic except...
on February 13, 2024
Posted by: Lvapiano
Gender:Female
Don't get me wrong, I love it and still recommend it to everyone looking for monitor recommendations. Now I simply qualify it with "don't do the update thing when your baby is a month old'. Two big things that change that are frustrating if you choose to do the fancier "health notifications" option: 1) it does the same blaring notification sound for all notification categories instead of just the health related ones (blaring sounds when it's just a signal problem or when baby is moving too much, rather than the little song it did before), and 2) it will turn itself back on after so many minutes, meaning if your baby is having a rough night you have to keep turning it off over and over again or just unplug the base until you're done. I have found no way to turn these "features" off. I still use it every night and am unlikely to stop, but it's a definite qualifier when I recommend the Owlet sock to people now
I would recommend this to a friend!
Written by a customer while visiting owletcare.com