Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
1
What a pain in the …. To connect it
on January 17, 2025
Posted by: Gustavo Enciso
from Guadalajara
Gender:Male
I can’t express how frustrating it was to try connecting the Owlet Sock. The process was impossible because of something as technical as needing a 2.4 GHz WiFi instead of 5 GHz. This is absurd for a device that should be user-friendly, especially considering its target audience: parents who want peace of mind, not a tech nightmare.
For the price, I expected a seamless user experience. Instead, I was met with ridiculous technical requirements that aren’t clearly mentioned when purchasing. If you don’t have advanced tech knowledge or the “right” WiFi setup, this product simply won’t work.
In my opinion, this is a scam. A company charging this much for a product should ensure it works without such complications. I absolutely do not recommend it.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 23, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve our product and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to send us a private message and we will reach back out as quickly as we can. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
The device does not connect to the app.
on January 22, 2025
Posted by: TM11
Gender:Male
Please do not waste your money on this.
The device does not connect to the app - instead it tells me that my device is not Dream Sock and prompt me to buy Dream Sock.
The device does not connect to the app - instead it tells me that my device is not Dream Sock and prompt me to buy Dream Sock.
You can see the trend in recent reviews - they are really bad. Their recent updates on the app made it so buggy and they do not seem to do anything to fix it.
Response from owletcare.comBy Amanda - Owlet Care Team, January 23, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Connection issue
on January 26, 2025
Posted by: Kristinkd
Bought this 12/2023 for my daughter born 2/2024 and the base stopped connecting 11/2024. This will NOT last you a full year. This is very disappointing for a device that costed so much. Yes, we have done all troubleshooting. DO NOT waste your money.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, February 12, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Anonymous
Verified Purchase:Yes
The only thing that eased my mind well enough to sleep
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Anonymous
from Houston, tx
Gender:Female
Verified Purchase:Yes
The owlet sock is a great device to have, but the app definitely has some kinks that need to be worked out. If those were better, I’d give 5 stars. I wish the base didn’t alert just because baby goes into a different room than base. I also don’t understand why it will work without wifi, but still can’t see numbers on app
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Olivia C
from North Alabama
Gender:Female
Verified Purchase:Yes
I love it! It helps me rest at night knowing if something were to be wrong, it would alert me.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Allie Jaacks
Gender:Female
Verified Purchase:Yes
The Owlet Dream Sock was the best gift for our family. We are able to take a deep breath and enjoy our baby and parenthood, knowing the Owlet is monitoring her and will alert us if something is wrong. We would be so much more anxious as first time parents without it! It holds a good charge, is easy to put on, baby doesn’t mind it at all, and the app is easy to use. I will recommend the Owlet to anyone expecting!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: KAO mommy
Gender:Female
Verified Purchase:Yes
It definitely gives me peace of mind and therefore more relaxing sleep. The alarm for low oxygen has gone off a multiple times which is always terrifying and thank God my son has been fine, but when I go to the app to see how low it got to sound the alarm it never shows to be low
I would recommend this to a friend!
Written by a customer while visiting owletcare.com