Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Posted by: Janelle
from Michigan
Gender:Female
Verified Purchase:Yes
This is my third baby, all of which hated their bassinet as they are not comfortable compared to my purple bed. For years I slept horribly as I would wake up nervous and check on my baby who was cosleeping with me, worried they'd stop breathing, sometimes causing them to wake up 😮💨 now that I have tried the owlet with my third baby, I always recommend them to others. I sleep so much better knowing that if her oxygen levels change I will wake up from the alert sound on the base and be able to check on her, and I am so glad I purchased the owlet and finally get the rest I need postpartum.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
2
Sad
on December 2, 2024
Posted by: Alexx
from MD
Gender:Female
I loved the owlet for a while ! It gave me a peace of mind, but as time passes owlet started to lowkey suck. The device is not even old , It disconnects so much, it's very frustrating for a device to be so expensive for it not even to work properly. It's a shame , I loved it for a while. Thinking about switching to the Sense U sock
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, December 17, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Chayenne
Verified Purchase:Yes
Adds an extra comfort and safety when putting to bed
Written by a customer while visiting owletcare.com
Customer Rating
2
Great for peace of mind, but didn’t last
on December 19, 2024
Posted by: Dcgg
from Philadelphia
Gender:Male
We used this product for our first born and it was great to give of peace of mind. We liked it so much we purchased a second for our next child. However, after about a year and a half the battery was not lasting the night and now as we approach its second year it mow alarms due to connectivity issues multiple times a night. It has become nearly unusable. We reached out to owlet customer care and they explained it was outside of the 1 year warranty, which us fine, but we recently purchased the extension pack which was also expensive and they are saying we need to purchase a whole new sensor unit. For a product that I have recommended to friends and family and have bought as a gift for multiple expecting parents, I was really disappointed in their response, warranties aside, just feels like a product at this cost should last more than 2 years.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
1
Waste of money
on December 24, 2024
Posted by: Slader30
from Chatsworth ga
Gender:Male
Have bought 3 different ones in the last 2 days and can’t even get past the set up. Every one says “sock is disconnected from base station” no matter what you do it will not connect. We’ve even tried calling and walking through it with them on the phone. I do not recommend.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
3
They do work but not for long.
on December 27, 2024
Posted by: MMiz
from Wyoming
Gender:Female
They do work and it does give peace of mind, but they don’t seem to have a very long life span. Unfortunately I’m about to order my 3rd in 4 years
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
2
I want to love this
on December 30, 2024
Posted by: Dno23
from Washington
Gender:Female
If the base stays connected to the wifi, this is amazing. The live readings are very reassuring. However, on several occasions, the base disconnects from the wifi, and won't reconnect automatically which is super unhelpful at 4am during a feeding. The set up is cumbersome, and 100% wakes up my baby. This has potential to be great, it just isn't right now.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2025
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
peace of mind while sleeping
on January 2, 2025
Posted by: Betty31
from California
Gender:Female
I bought this two months ago and I have to say it has changed everything for me I can sleep well without overthinking about my baby! We have had a previous loss with our first daughter in 2021 due to a heart condition and have not been the same since.. we welcomed our rainbow baby in October and the owlet sock has gave us a peace of mind like no other! I know a lot of people complain about false alarms but we also experience false alarms while in the NICU with our first! The bass station changed different colors when it goes off. Purple for them needing help to go to sleep - yellow for it having trouble reading due to baby moving too much or you rocking baby and- RED which is the most important one! I definitely recommend the owlet sock to those who can afford it!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com