Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,982 Reviews)
Rating breakdown 1,982 reviews
5 Stars
1,444
4 Stars
325
3 Stars
76
2 Stars
48
1 Star
89
92%of customers recommend this product.
(
1,656 out of
1,797)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Posted by: Kristjan
from Altadena, CA
Gender:Male
Verified Purchase:Yes
It gives great piece of mind. However, software is VERY slow to load and the range of the base station is a bit low. If you walk with the baby out of range, the Dream sock needs to be readjusted, or the alarm notification needs to be muted for any reason then it could take up to a minute to open the app and have it connect to the base station to turn it off. At least in these situations they are doing their job, but it would be nice for the wifi enabled base station to be a bit more responsive when you want to mute the alarms. Clicking the base station temporarily mutes the alarm, but only temporarily, which is not helpful if you happen to be just out of range. From what I hear the software is generally more useful outside of the US, and hopefully that usability can be available everywhere soon.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Rc12
Verified Purchase:Yes
Great peace of mind with a horrible app that misses data, takes too long to update data, has to reload data every time you open it making it hard to tell at a quick glance of baby's status, doesn't load the latest data for 20-30 mins even if you shut down and restart the app, doesn't allow for multiple users to log in to same device so nanny will have your account and get alarmed even when they are off hours since you can't set user roles,
Response from owletcare.comBy Amanda - Owlet Care Team, January 9, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Aubreysmom
Verified Purchase:Yes
This thing constantly loses connection to the base station or "has trouble reading" and when all is fine and quiet in the middle of the night and the alarm starts going off because it all of a sudden can't read vitals, good luck going back to sleep after having a mini heart attack. And the app has a hard time loading too. It frequently clears itself and shows no vitals for minutes before refreshing so I find myself spending most of the night waking myself up to check on my baby because this thing is too inconsistent to really trust it. And let's not even start on the price point for the value....
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 16, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
Buy it!!
on January 12, 2024
Posted by: MelG
from Raeford NC
Gender:Female
As a first time mom and being so paranoid about my baby at night, I truly recommend you buy this! I honestly was that person that wasn’t going to buy this and thought it was silly or expensive, but in all honesty I’m so glad I ended up buying it, it gives me a sense of peace at night knowing if his oxygen levels are low or he’s moving too much I’ll get notified. Don’t think it’s a text notification, it’s a loud sound you can’t miss so you definitely get alerted! It comes with 3 size socks so you can use it as they grow! It’s also nice that it has the ability to tell you when they are in deep sleep or how their sleep quality is doing.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Better Night’s Sleep
on January 19, 2024
Posted by: Notsosleepymama1007
from Kansas
Gender:Female
We love our owlet dream sock and use it every night. It helps me feel so much more comfortable knowing she’s ok at night!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Peace of mind
on January 19, 2024
Posted by: GRand
from Wichita, KS
Gender:Male
We love our owlet. It gives us so much peace of mind. It would be nice if the new FDA approved features were applicable to NB-1 month and beyond 18 month, but they’re not, so we haven’t upgraded.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Love it
on January 19, 2024
Posted by: Dee27
from Indiana
Gender:Female
This is the only way I could sleep, knowing my baby was safe.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
A absolute MUST have!!
on January 25, 2024
Posted by: BrianaSpring
from Alabama
Gender:Female
We love the Owlet Dream sock. My son was born 5 weeks early and spent 2 weeks weeks in the NICU due to his lungs being underdeveloped. Once we were home it was nice to be able to monitor his oxygen level and have that price of mind that he was ok as we got so used to watching the monitors in the NICU everyday. I would say this is a must have for all parents for their peace of mind.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com