Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Not to happy with it on just day 5
on March 23, 2024
Posted by: Worried momma 2024
from VA
Gender:Female
I got it 5 days ago and it done great but now cause my my little boys foot is to small for the sock it’s not always reading right on and it’s giving me major anxiety now I’m
Back to not being able to sleep at all
Back to not being able to sleep at all
Written by a customer while visiting owletcare.com
Posted by: Alyssa98
Gender:Female
Verified Purchase:Yes
The sock is too big for my newborn and slides around and doesn’t sit properly where it’s supposed so because the size small is still too large. Another thing I dislike is after you take the sock off, you can no longer read how many wakes there were throughout the night, how long in total they were in each stage of sleep etc. but overall I do like being able to wake up and see all the information typed out throughout the night and in the morning before I take the sock off.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Alora
from Columbia, MO
Gender:Female
Verified Purchase:Yes
I love the owlet! There’s many reasons but the top reason for me is having peace at night knowing my baby’s heart rate and oxygen levels are stable while she’s in her crib. I also love being able to see when she was in deep sleep compared to light sleep! There are some downsides though, use your own judgment! The app takes awhile to load sleep sessions, I’ve only received the “lavender prompt” twice and it was when my baby had been inconsolable for an hour. Another thing is, the size one sock is great, but my baby has outgrown the size one, so the only other option is size two but it’s significantly bigger, doesn’t fit as well as the size one did. You will also get a few notifications that there is a “placement issue” even when there isn’t. I got these notifications while she was in the size one as well, so it’s definitely not that it doesn’t fit. The placement instructions are simple, so I promise it’s not user error lol
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Susana
from Austin,Tx
Gender:Female
Verified Purchase:Yes
Helps ease parents worries and minds by knowing you baby is being monitored while both baby and parent sleep. The only thing is when baby is being rocked it will light up saying baby is wiggling and has woken up baby while trying to soothe.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Danie
Verified Purchase:Yes
Functionality is pretty good but the app is a bit buggy, doesn't consistently show a timeline on the home page on Android and the uploaded picture doesn't always display.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Courtney A.
from Waterloo, Il
Gender:Female
Verified Purchase:Yes
We love everything about the sock. It’s so easy to get started and even easier to use. It has provided such peace of mind, knowing our sleeping baby is being monitored while we sleep. I really love the charting of the awake/light sleep/deep sleep. The only downfall is having to wait until they reach one month old to use. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
2
So annoying
on June 2, 2024
Posted by: Exhausted parent
I truly cannot stand this device. Sure it keeps the baby safe and all the monitoring features work well but oh my god this thing is determined to make sure no one in the house gets any sleep. The sick sizing is horrible, way to big of a weight range for it to fit well at any weight. My son constantly kicks the weak Velcro off so the alarm goes off and wakes everyone up. Or one of us will wake up to feed him and take him into the other room, but then it's outside of the 3 square foot range of communication the unit apparently has and the alarm goes off and wakes the one who is still sleeping up. The sound of this alarm haunts my dreams, I am so sick of constantly being jolted awake at night for nuisance alarms. But have to keep using it for the baby's safety, and again, I have nothing bad to say about the actual safety monitoring features, they all work well. Get better sized socks and make the communication stronger and id be over the moon happy with it. For now I just have to deal with being shocked awake at least once a night for no reason at all
Response from owletcare.comBy Amanda - Owlet Care Team, June 6, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
4
Good
on June 16, 2024
Posted by: Fallsoff
from Vermont
Gender:Female
What the sock does is amazing. But, my baby moves a lot in her sleep and when she’s waking up and she frequently moves in her sleep, the sock moves and makes the sensors go off. And I have had problems with the app. It doesn’t load everything everytime you go into it. I have to click out and go back in
I would recommend this to a friend!
Written by a customer while visiting owletcare.com