Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Posted by: Sam H
from Williamsport PA
Gender:Female
Verified Purchase:Yes
This product has provided a sense of relief when transitioning my son into his own room! We all sleep better and don’t feel the need to check the monitor every minute to check if he’s breathing. The app is so cool as it monitors HR, O2, and sleep patterns. Our only complaint would be that the range of the sock and home base could be slightly larger.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Christina E721
from CA
Gender:Female
Verified Purchase:Yes
I want to love this product. We use it and it works ok.The notifications seem to lag 10-15 seconds. Wish the app was more functional and I could turn off certain notifications. At night when I’m bouncing her to sleep it constantly goes off and wakes her unless we unplug. Also annoying that the sick cannot be turned off and has to stay on charger 24/7 using a lot of electricity.
Response from owletcare.comBy Amanda - Owlet Care Team, November 20, 2024
There is also a section in the app with the little book not sure what is is called but it tells you how old your baby is and what they are doing. Well mine has grammatical errors and there is no way my 10 month old would like to help with chores.
Written by a customer while visiting owletcare.com
Customer Rating
2
Just okay
on November 13, 2024
Posted by: RSV Mom
from Prattville, AL
Gender:Female
For the price of the product I expected a lot more out of the app and setting it up was a task that took me almost two hours because the app kept getting stuck in a loop and would not progress to the next stage. Did I delete and redownload? Yes, but my baby had RSV and I needed to set it up fast and it let me down. The app is terrible for the product. You don't get to customize a tone it just plays the same one for everything. Which is disturbing for many reasons. There is also a section in the app with the little book not sure what is is called but it tells you how old your baby is and what they are doing. Well mine has grammatical errors and there is no way my 10 month old would like to help with chores. So this is out of touch. I feel like for what I am getting out of this the price point would be lower honestly. I am astonished it is this high. The quality of the actual product is good they missed the mark on the app. Would I suggest paying this much for a product? I would have to try others to see how they functioned compared to this before I could recommend this to any family just because of the price point and what you get.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, November 20, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Anonymous
Verified Purchase:Yes
Very reliable. I do however wish there was an option to cut off the alarm from your phone. If I take the owlet off downstairs, it’s a race to get it back upstairs before the alarm starts going off.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Stephanie C.
from Hampden, MA
Gender:Female
Verified Purchase:Yes
This device is a dream, and potentially a life saver…it has saved my sanity as well! It’s super easy to use and my daughter doesn’t mind wearing it every night. It gives me peace of mind that she’s being monitored even while I sleep, and has allowed me to rest easy. One thing to be aware of, which I was not, is that health monitoring doesn’t start until baby is 1 month old - before then you won’t get any notifications about potential issues like low heart rate or oxygen levels. I’m sure it says that somewhere but I missed it. Still 100% worth the $$ and I recommend it to every mom I know!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
4
Don’t hesitate because of price, it’s SO worth it
on November 14, 2024
Posted by: Courtttlyn
from WA
Gender:Female
Verified Purchase:Yes
A true necessity for my family! We are able to sleep better with the peace of mind knowing we will be alerted if something goes wrong! I love being able to check the app and see her sleep cycles! Worth the money!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Jaye
from Columbus ohio
Gender:Male
Verified Purchase:Yes
Me and my wife are first time parents meaning We are new to this we dont know all the old timer tricks etc… this sock truly has made us feel so much better. Waking up and just checking the app or the base for confirmation.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: adrianna
from florida
Gender:Female
Verified Purchase:Yes
this is by far the best peace of mind baby item you can buy! i don’t have to worry or constantly feel if baby is breathing okay at night
I would recommend this to a friend!
Written by a customer while visiting owletcare.com