Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Posted by: Hill
from Champaign, IL
Gender:Female
Verified Purchase:Yes
My son was in the NICU with breathing issues for 3 weeks. I was very anxious to come home and this sock gave me great peace of mind. I’m so glad that we have it and it allowed me to sleep peacefully without worrying about my baby. Easy to work, clean, alert, read, etc.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: April S.
from Arkansas
Gender:Female
Verified Purchase:Yes
You will be told by doctors not to use or trust this device. I think that’s bad advice as you can always use this tool as an extra data point. We use it as a peace of mind - when an alarm goes off that points to his heart rate or oxygen being at high or low levels, we first go through the check list of issues it could be BEFORE we jump to conclusions that something is medically wrong with our baby. I think this tool works for what we use it for-extreme circumstances where he may be breathing really inadequately or something is majorly wrong w his heart rate. We try not to sweat the in btwn unless it’s followed with other symptoms. All this to say, this tool is what you make of it.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Jessica P.
from Baton Rouge, Louisiana
Gender:Female
Verified Purchase:Yes
Our son is 4 months old and we have used the Owlet every night since he was born. It truly gives me a peace of mind knowing that he is being monitored throughout the night. My only complaint is with the app. I wish that the app allowed you to put a widget of the live monitor stats on your Lock Screen of your cellphone so that I didn’t have to go into the app constantly to check in on him.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Sam H
from Williamsport PA
Gender:Female
Verified Purchase:Yes
This product has provided a sense of relief when transitioning my son into his own room! We all sleep better and don’t feel the need to check the monitor every minute to check if he’s breathing. The app is so cool as it monitors HR, O2, and sleep patterns. Our only complaint would be that the range of the sock and home base could be slightly larger.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Christina E721
from CA
Gender:Female
Verified Purchase:Yes
I want to love this product. We use it and it works ok.The notifications seem to lag 10-15 seconds. Wish the app was more functional and I could turn off certain notifications. At night when I’m bouncing her to sleep it constantly goes off and wakes her unless we unplug. Also annoying that the sick cannot be turned off and has to stay on charger 24/7 using a lot of electricity.
Response from owletcare.comBy Amanda - Owlet Care Team, November 20, 2024
There is also a section in the app with the little book not sure what is is called but it tells you how old your baby is and what they are doing. Well mine has grammatical errors and there is no way my 10 month old would like to help with chores.
Written by a customer while visiting owletcare.com
Customer Rating
2
Just okay
on November 13, 2024
Posted by: RSV Mom
from Prattville, AL
Gender:Female
For the price of the product I expected a lot more out of the app and setting it up was a task that took me almost two hours because the app kept getting stuck in a loop and would not progress to the next stage. Did I delete and redownload? Yes, but my baby had RSV and I needed to set it up fast and it let me down. The app is terrible for the product. You don't get to customize a tone it just plays the same one for everything. Which is disturbing for many reasons. There is also a section in the app with the little book not sure what is is called but it tells you how old your baby is and what they are doing. Well mine has grammatical errors and there is no way my 10 month old would like to help with chores. So this is out of touch. I feel like for what I am getting out of this the price point would be lower honestly. I am astonished it is this high. The quality of the actual product is good they missed the mark on the app. Would I suggest paying this much for a product? I would have to try others to see how they functioned compared to this before I could recommend this to any family just because of the price point and what you get.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, November 20, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Anonymous
Verified Purchase:Yes
Very reliable. I do however wish there was an option to cut off the alarm from your phone. If I take the owlet off downstairs, it’s a race to get it back upstairs before the alarm starts going off.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Stephanie C.
from Hampden, MA
Gender:Female
Verified Purchase:Yes
This device is a dream, and potentially a life saver…it has saved my sanity as well! It’s super easy to use and my daughter doesn’t mind wearing it every night. It gives me peace of mind that she’s being monitored even while I sleep, and has allowed me to rest easy. One thing to be aware of, which I was not, is that health monitoring doesn’t start until baby is 1 month old - before then you won’t get any notifications about potential issues like low heart rate or oxygen levels. I’m sure it says that somewhere but I missed it. Still 100% worth the $$ and I recommend it to every mom I know!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com