Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,982 Reviews)
Rating breakdown 1,982 reviews
5 Stars
1,444
4 Stars
325
3 Stars
76
2 Stars
48
1 Star
89
92%of customers recommend this product.
(
1,656 out of
1,797)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
LOVE the product- but reliability is an issue
on August 31, 2023
Posted by: Mack2
from Dallas, TX
Gender:Female
I have a 2 year old and love the product, however, I have had to purchase 3 in the span of her lifetime due to sensors breaking or other issues. For the price, I think the reliability is concerning.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda Nelson, Marketing, September 22, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
5
Worry free
on September 21, 2023
Posted by: ArielT358
from Florida
Such an amazing and simple to use product I literally use it every night
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Best ever
on October 10, 2023
Posted by: Best product
from Alberta Canada
Gender:Female
I bought this 2 month ago for our baby girl we couldn’t catch her oxygen or heart rate when it dipped the owlet has caught her episodes when she dips in oxygen and her doctor is now recommending the owlet for other patients.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Love this item!
on November 4, 2023
Posted by: Em23
from Oil City, PA
Gender:Female
I bought this for my daughter while I was pregnant and have used it every night since she’s been born! Such a relief knowing I’d get alerted if anything were wrong. Also love that it’s as easy as opening an app to see how she’s sleeping! Definitely recommend this to parents!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Worth every penny – best baby purchase for us!
on November 6, 2023
Posted by: tinah
from London
Gender:Female
After having lost my nephew to SIDS, I knew I needed a reliable monitor to keep my worries under control. The Owlet Dream Sock (or "magic sock" as we call it) has been a game changer and we've used it every single night for the past 9 months. Compared to other monitors, it doesn't ever go off by accident. Thank you, Owlet!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
3
App needs lots of work
on December 1, 2023
Posted by: LBofTX
from TX
Gender:Female
For the most part, our sock gives us peace of mind when we put our baby to bed, but there have been many times that the sock randomly disconnects from the base or the app decides not to work. The app is slow and glitchy. I feel like for the sock’s price point, the should be much more efficient.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, December 9, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
4
Owlet sock
on December 8, 2023
Posted by: Indy8
from Indiana
Gender:Female
We really love having the extra peace of mind knowing our baby is monitored. We are excited for the new updates from post FDA approval that will allow for better monitoring and reassurance.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
2
Ok, but needs major upgrade
on December 14, 2023
Posted by: Tiff724
from Toronto
Gender:Female
Like many others, I purchased this sock for peace of mind, which it provides. I love seeing in real time the transition from wakefulness, to light, to deep sleep. This has been an overall good purchase. However, like others have mentioned, the obnoxious alarm, when the sock isn't positioned right is overwhelming. The quality of the sock itself is poor. I can see the fabric coming apart and both the grey and green layers separating more & more each day. The battery life is atrocious. I wish the battery lasted longer than 16h. I also wish the spo2 sensor wasn't so sensitive. At times, the base wakes everyone up, including the baby because it can't get a good reading. After adjusting the sock and silencing the alarm a few times, I find myself ditching the sock some nights because it's too much of a hassle. Also, this is an additional note, unrelated to the sock 3, but I purchased an expensive, used owlet 2 on marketplace not knowing that the app was discontinued. I didn't like having to buy the 3 because of this inconvenience. It seems like a lot of other people were in the same boat.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, January 8, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com