The sock is great in theory, but the range is very limited and it disconnects all the time. It takes away from the usefulness because it goes off so much, we ignore it or sleep through the alerts. However, moving the base closer to the sock doesn’t make sense because then we can’t see the color of the alert on the base if it’s not in our room. I like the product but it seems like this could be improved.
App is very glitchy and delayed. Base station will randomly have connection issues and will keep going off until I turn it off and turn it on. I can’t adjust notification sensitivity. It doesn’t even reach my room from the nursery
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, April 12, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
I didn’t purchase the owlet until my daughter was 5 months old. Prior to, I had taken her to the ER twice for high fevers and concerning respiratory symptoms. One thing I realized I couldn’t monitor at home in my own was her oxygen saturation. Fast forward to just before my daughter turned 8 months. She had been diagnosed with RSV at her pediatricians office and she was fine - until she wasn’t. The owlet helped us identify concerning sp02 levels and we took her into the ER. She ultimately was hospitalized for 3 days and if it weren’t for owlet I would have thought her symptoms were normal for RSV. Thank you, Owlet!
Unsure of the accuracy in terms of the health readings but it is nice to have stats about your baby’s sleep. It gives me some relief that the alarm will ring if my baby’s readings are anything to worry about. The data is helpful for sleep training and just understanding your LO’s sleep habits as well as some tips.
As an ICU nurse, I find this sock worth every penny! It has given me such peace of mind when my baby is in another room and gives me alot of data I love to track to recognize any changes that might occur.
I love the owlet! There’s many reasons but the top reason for me is having peace at night knowing my baby’s heart rate and oxygen levels are stable while she’s in her crib. I also love being able to see when she was in deep sleep compared to light sleep! There are some downsides though, use your own judgment! The app takes awhile to load sleep sessions, I’ve only received the “lavender prompt” twice and it was when my baby had been inconsolable for an hour. Another thing is, the size one sock is great, but my baby has outgrown the size one, so the only other option is size two but it’s significantly bigger, doesn’t fit as well as the size one did. You will also get a few notifications that there is a “placement issue” even when there isn’t. I got these notifications while she was in the size one as well, so it’s definitely not that it doesn’t fit. The placement instructions are simple, so I promise it’s not user error lol