Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Great at first but very disappointed now
on August 23, 2024
Posted by: Lauren S
from FL
Gender:Female
I have bought 3 owlet socks, all which have worked great at first. But over time have started reading incorrectly and 5-10 points lower than where my sons O2 actually is. I reached out the first time and owlet did replace a sensor for me.. but the same thing happened to that one. I am now on my third sock and starting to look into other options. Not to mention I have had 5 times over the past few months thst the app has stopped reading/working to where I have to keep deleting and redownloading the app to get my readings to show back up.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, August 28, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
The peace of mind needed to get a good night sleep for my partner and I. As first time parents to a NICU baby we were getting very little sleep worrying but the sock has brought rest to us knowing there’s an extra set of precautions set in place watching over our baby to alert us of any drops in vitals!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Absolutely love the peace of mind this gives me! My ONLY complaint is if you don’t have very good WiFi, the owlet will notify you a lot that it can not connect to the base.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
I could not live without this, my son was a NICU baby and I had to watch him like a hawk. This gives me so much piece of mind and allows me to get the sleep I need ! 100% recommend!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
As a first time mom and a nicu mama, the owlet dream sock has been the best purchase we made for our little one. It gives both my husband and I the peace of mind at night. Sometime when I wake up at night I check the dream sock app and it puts my mama heart at ease. Thank you dream sock!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Love the owlet sock soooo much!!! I can sleep so peacefully at night. The only thing that bugs me is that it constantly has disconnected alarms so it’s going off in the middle of the night saying that it’s disconnected, then I just turn the notification off and then it is fine. It just wakes us up and gets annoying sometimes but I’ll take it if it keeps my baby safe!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Got this as a gift off my registry. I think it’s great. It gives me peace of mind when I sleep (when he’s sleeping) to not worry too much because I know it’ll alert me if something goes wrong unexpectedly. No issues with it alerting randomly so far. I also like seeing his sleep history. It shows me how often he wakes up which is nice to know since I’m not counting when I’m half asleep.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com