Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
2
Peace of mind... when it actually works
on August 29, 2024
Posted by: Blake
from Pennsylvania
Gender:Female
The first couple nights I really loved the dream sock. Well after that all I have had is issues getting it to connect to the base station and communicate with the app. I have tried reconnecting over and over. I have to sometimes delete the device and re add it, or uninstall the app and reinstall, log out and log back in. I've tried it all and sometimes it'll work and other times it does not. For as much money as I paid for this product I should not be having these issues consistently every night. By the time I get the thing working then the baby is up, I didn't get any sleep and we are going through the motions of feeding and changing and getting him settled again and on top of that I'm trying to get my pumps in but I'm also trying to get this device to connect to the base station. It's so frustrating. Might need to return this and just go with the nanit
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, September 4, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Amazing product! Would buy again. I can sleep comfortably at night knowing that if my little one has this sock on, it will alarm me if someone is going on with his breathing. Calms my mama heart.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Helps ease my mind at night to watch my daughter without disturbing her sleep. And I like how it keeps track of how long she sleeps during the night since she had her days and nights mixed up.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
I love the peace of mind the sock & monitor give me. I was hesitant to buy my whole pregnancy but as soon as I brought my baby home i bought it. I’d recommend it to anybody having a baby who is interested to track their health & sleep
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
I have been using Owlet for combined 8 years and I love it. It has given me peace of mind at night and help calm my PPA. I recommend it to all new moms.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com