Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,291
4 Stars
287
3 Stars
65
2 Stars
40
1 Star
77
93%of customers recommend this product.
(
1,550 out of
1,671)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
5
Saved my 3 week olds life
on August 14, 2024
Posted by: Lexi2746
from Deridder, La.
Gender:Female
This product saved my son’s life. I brought my three week old in for a checkup due to cold like symptoms. His vitals were fine at the doctors office and we were sent home. Within a few hours his health seemed to decline so I went buy the owlet dream sock to monitor him. It immediately notified us that his oxygen was below 70%. We rushed him to the ER. If we would have brought him in even an hour later we would have lost him. Forever grateful for this company and this product. I will never stop recommending it.
Response from owletcare.comBy Amanda - Owlet Care Team, August 20, 2024
We are so thankful to hear everything is okay with your little one! Thank you for sharing this - it's the reason why we do what we do. If you are willing, could you share your story here? https://owletcare.com/pages/share-your-story
Written by a customer while visiting owletcare.com
Customer Rating
2
When it works, it’s great but..
on August 22, 2024
Posted by: JayM33
from New Jersey
Gender:Female
When it works, it’s great, but I feel like mine has so many connection issues and it always seems to be something every night. I’ve checked my internet, moved the base, we’re not too far from my daughter’s room and crib, it’s placed correctly, but there’s always something wrong. When I look to see how’s daughter’s night was in the morning, there’s always a time where there’s “no data” but it still records her as sleeping, just nothing else. I’m not sure if mine is faulty or what, but for the price, I’m a little disappointed. I hate to say that because I want to love it all the time as I’m an overly anxious new parent, especially when my daughter is asleep, so when it doesn’t work it makes me even anxious which is not what I paid for. Hoping it fixes itself out otherwise I’ll be upset.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, August 28, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
2
Great at first but very disappointed now
on August 23, 2024
Posted by: Lauren S
from FL
Gender:Female
I have bought 3 owlet socks, all which have worked great at first. But over time have started reading incorrectly and 5-10 points lower than where my sons O2 actually is. I reached out the first time and owlet did replace a sensor for me.. but the same thing happened to that one. I am now on my third sock and starting to look into other options. Not to mention I have had 5 times over the past few months thst the app has stopped reading/working to where I have to keep deleting and redownloading the app to get my readings to show back up.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, August 28, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Kimberly P
from Houston, TX
Gender:Female
Verified Purchase:Yes
The peace of mind needed to get a good night sleep for my partner and I. As first time parents to a NICU baby we were getting very little sleep worrying but the sock has brought rest to us knowing there’s an extra set of precautions set in place watching over our baby to alert us of any drops in vitals!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Newboymomma
from North Dakota
Gender:Female
Verified Purchase:Yes
Absolutely love the peace of mind this gives me! My ONLY complaint is if you don’t have very good WiFi, the owlet will notify you a lot that it can not connect to the base.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Bailss
from Winchester, KY
Gender:Female
Verified Purchase:Yes
I could not live without this, my son was a NICU baby and I had to watch him like a hawk. This gives me so much piece of mind and allows me to get the sleep I need ! 100% recommend!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Ashley K
from Ridgecrest, Ca
Gender:Female
Verified Purchase:Yes
As a first time mom and a nicu mama, the owlet dream sock has been the best purchase we made for our little one. It gives both my husband and I the peace of mind at night. Sometime when I wake up at night I check the dream sock app and it puts my mama heart at ease. Thank you dream sock!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Malloryjh
from Hawley, MN
Gender:Female
Verified Purchase:Yes
Love the owlet sock soooo much!!! I can sleep so peacefully at night. The only thing that bugs me is that it constantly has disconnected alarms so it’s going off in the middle of the night saying that it’s disconnected, then I just turn the notification off and then it is fine. It just wakes us up and gets annoying sometimes but I’ll take it if it keeps my baby safe!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com