Customer reviews from owletcare.com
Owlet - Dream Sock Plus - Mint
Average customer rating
4.5
(1,736 Reviews)
Rating breakdown 1,736 reviews
5 Stars
1,287
4 Stars
283
3 Stars
63
2 Stars
36
1 Star
67
93%of customers recommend this product.
(
1,543 out of
1,653)
Customer Reviews for Owlet - Dream Sock Plus - Mint
Customer Rating
5
Best ever
on October 10, 2023
Posted by: Best product
from Alberta Canada
Gender:Female
I bought this 2 month ago for our baby girl we couldn’t catch her oxygen or heart rate when it dipped the owlet has caught her episodes when she dips in oxygen and her doctor is now recommending the owlet for other patients.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Love this item!
on November 4, 2023
Posted by: Em23
from Oil City, PA
Gender:Female
I bought this for my daughter while I was pregnant and have used it every night since she’s been born! Such a relief knowing I’d get alerted if anything were wrong. Also love that it’s as easy as opening an app to see how she’s sleeping! Definitely recommend this to parents!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
5
Worth every penny – best baby purchase for us!
on November 6, 2023
Posted by: tinah
from London
Gender:Female
After having lost my nephew to SIDS, I knew I needed a reliable monitor to keep my worries under control. The Owlet Dream Sock (or "magic sock" as we call it) has been a game changer and we've used it every single night for the past 9 months. Compared to other monitors, it doesn't ever go off by accident. Thank you, Owlet!
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Customer Rating
3
App needs lots of work
on December 1, 2023
Posted by: LBofTX
from TX
Gender:Female
For the most part, our sock gives us peace of mind when we put our baby to bed, but there have been many times that the sock randomly disconnects from the base or the app decides not to work. The app is slow and glitchy. I feel like for the sock’s price point, the should be much more efficient.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, December 9, 2023
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Customer Rating
4
Owlet sock
on December 8, 2023
Posted by: Indy8
from Indiana
Gender:Female
We really love having the extra peace of mind knowing our baby is monitored. We are excited for the new updates from post FDA approval that will allow for better monitoring and reassurance.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Kristjan
from Altadena, CA
Gender:Male
Verified Purchase:Yes
It gives great piece of mind. However, software is VERY slow to load and the range of the base station is a bit low. If you walk with the baby out of range, the Dream sock needs to be readjusted, or the alarm notification needs to be muted for any reason then it could take up to a minute to open the app and have it connect to the base station to turn it off. At least in these situations they are doing their job, but it would be nice for the wifi enabled base station to be a bit more responsive when you want to mute the alarms. Clicking the base station temporarily mutes the alarm, but only temporarily, which is not helpful if you happen to be just out of range. From what I hear the software is generally more useful outside of the US, and hopefully that usability can be available everywhere soon.
I would recommend this to a friend!
Written by a customer while visiting owletcare.com
Posted by: Rc12
Verified Purchase:Yes
Great peace of mind with a horrible app that misses data, takes too long to update data, has to reload data every time you open it making it hard to tell at a quick glance of baby's status, doesn't load the latest data for 20-30 mins even if you shut down and restart the app, doesn't allow for multiple users to log in to same device so nanny will have your account and get alarmed even when they are off hours since you can't set user roles,
Response from owletcare.comBy Amanda - Owlet Care Team, January 9, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com
Posted by: Aubreysmom
Verified Purchase:Yes
This thing constantly loses connection to the base station or "has trouble reading" and when all is fine and quiet in the middle of the night and the alarm starts going off because it all of a sudden can't read vitals, good luck going back to sleep after having a mini heart attack. And the app has a hard time loading too. It frequently clears itself and shows no vitals for minutes before refreshing so I find myself spending most of the night waking myself up to check on my baby because this thing is too inconsistent to really trust it. And let's not even start on the price point for the value....
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, January 16, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
Written by a customer while visiting owletcare.com