we love our owlet! The peace of mind is priceless. I’ll be buying this for any family and friends who have kids after us. Let’s just say if ours stopped working tomorrow (our LO is 2 months) I’d have another one shipped our way immediately
Loved for first year and a half, but since then have gone through 2 sensors right outside of warranty. "Buy a new one, we have a $30 off coupon". Lacking Quality.
No, I would not recommend this to a friend.
Response from owletcare.comBy Amanda - Owlet Care Team, October 18, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
I’ve been using the dream sock on my 4 month old since I brought him home from the hospital. My app keeps telling me the sock was removed from my account when I haven’t done anything. I love it when it works, but so frustrated that it doesn’t work consistently.
Response from owletcare.comBy Amanda - Owlet Care Team, October 18, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
I really love the Owlet for my own peace of mind. My only gripe is that the app doesn’t always work, and I have to restart it a lot.
I would recommend this to a friend!
Response from owletcare.comBy Amanda - Owlet Care Team, October 18, 2024
Thank you for reaching out! We're so sorry about any experience which has fallen short of your expectations, as that is never our goal. We are always looking for ways we can improve and we value your input. We will be sure to share this feedback with our team so that we can look into any opportunities to do better in the future. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!
I love the dream sock. I sleep a whole lot better now that my daughter is being monitored. I love the alerts I receive from the app, letting me know that I need to check on our daughter. I was worried about her kicking the sock off but it stays very secure on her foot. I also like that I can look on the app and see her heart rate, oxygen levels and sleep/awake patterns throughout the night.