Customer reviews from kitchenaid.com
32.5" Standard Frame with Pocket Handle Trim Kit for Select Whirlpool & KitchenAid Built-In Low-Profile Microwaves - Stainless Steel
Average customer rating
3.7 out of 5
3.7
(212 Reviews)
Open Ratings Snapshot
Rating breakdown 212 reviews
5 Stars
89
4 Stars
48
3 Stars
26
2 Stars
15
1 Star
34
70%of customers recommend this product. 
(
138 out of 198
)
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Customer Reviews for 32.5" Standard Frame with Pocket Handle Trim Kit for Select Whirlpool & KitchenAid Built-In Low-Profile Microwaves - Stainless Steel
Customer Rating
5 out of 5
5
Great new features
on April 2, 2018
Posted by: Yvonnr
from Salt Spring Island
Gender:Female
[This review was collected as part of a promotion.] I like the warming element, ultra even heat element, steam baking tray, and one extra large element for home canning. Also the”proof” oven temperature is great. My previous Kitchenai stove still worked well after 16 years of use and is still working without any servicing. Good value and quality.
I would recommend this to a friend!
Response from kitchenaid.comBy Social CareApril 10, 2018
Hi there. Thank you for sharing your feedback, we appreciate your review!
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
They did not post my review - do not trust brand
on January 5, 2019
Posted by: Dan51
from Winnipeg Manitoba
Gender:Male
I wrote a review warning people that their automatic cleaning feature does not work and they did not post my review.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy BROADBNCASOCIALCAREJanuary 30, 2019
Hello, Dan51. We are so sorry you have not been satisfied with the cleaning option on your range. We understand this can be frustrating. We do apologize for any inconvenience this may have caused you; your feedback is greatly appreciated. If you would like to discuss this further please send an email to canadasocial@kitchenaid.com. Please include your best contact number, the serial number, and the reference ID 214149670. Thank you - Brittany
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
So So
on March 2, 2019
Posted by: Mallis
from Ste-Julie, Quebec
Gender:Female
[This review was collected as part of a promotion.] I bought it in January and compared to my old one it's not so good. Preheat time is longer and the oven temperature is so so. The top is fragile, easily scratched and hard to clean.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy DOBBSNCCASOCIALCAREMarch 18, 2019
Hello Mallis! We completely understand your outlook, there will be various different comparisons to your previous appliance. The oven does take additional time to pre-heat due to the increased sizing of the oven. We would recommend utilizing the convection feature when using your appliance to provide for the best even heating within your oven. We apologize to hear you are having these issues with your cooktop, we would recommend ensuring that cookware is not being moved across the top that can cause scratching on the top. The best cleaning for your top can be done when the cooktop is warm and provides the best cleaning performance. If you have any additional questions please send us an email to canadasocial@kitchenaid.com. Please include your best contact number and the reference ID 216149126. Thank you -Cody
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Brand new oven not working properly
on April 3, 2019
Posted by: Lance T
from Vancouver, BC
Gender:Male
The brand new oven (ykseg700ess2) keeps showing this F8E0 code that indicates the cooling fan speed too slow. I searched and found out this is a very common issue with many buyers. I cannot believe this happens to a brand new oven!
I am a big fan of Kitchenaid and all my home appliances are this brand but I am really disappointed by this oven. I deserve a better explanation.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy GODFRKACa Social Care April 8, 2019
Hi there, Lance T. Thank you so much for contacting KitchenAid. We really appreciate you. We are so sorry to hear about your range. We would love to help. Please email your information to canadasocial@kitchenaid.com. Please include the model number, the serial number, and your Review ID 217233358. Thank you so much! -Kelcey
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Like the clean sleek lines!
on April 14, 2019
Posted by: Jackie 103
from Airdrie, AB
Gender:Female
[This review was collected as part of a promotion.] Loads of choices in burner size and
Heat zones. Like the warming features and pot sizes for heating.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Happy
on April 14, 2019
Posted by: Albertan
Gender:Male
[This review was collected as part of a promotion.] We have had our range for 2 months and are happy with our purchase. I was surprized to find that the cheaper Kitchenaide models were such low quality, we upgraded to a $1,000.00 more expensive model to find one that had Kitchenaide quality.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Fabulous
on April 25, 2019
Posted by: Terry1313
from Brantford Ontario
Gender:Male
[This review was collected as part of a promotion.] Bought this several months ago. Had spill in base of oven. Water cleaning system worked like a charm
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2 out of 5
2
Nice but not quality, expected higher finish
on May 3, 2019
Posted by: benzdriver
from Winnipeg
Gender:Male
came in with a poor finish on the knob, fine scratches on the middle corner of the front of the stove. stove door had a weird finish smear that looked like drops of liquid in the production process. i would add a photo but doing it on a computer takes too long. brand new, not a showroom display model. i expect it to be flawless for this kind of money. should have bought a miele but wanted to complete the kitchenaid kitchen with kitchenaid EVERYTHING. if kitchenaid doesn't step up i think my other house will be full on miele appliances with german branded coffee makers, toaster, toaster oven, mixer, blender, etc etc etc
No, I would not recommend this to a friend.
Response from kitchenaid.comBy DOBBSNCCASOCIALCAREMay 22, 2019
Hello benzdriver! We are so sorry to hear that your appliance was received with these cosmetic issues. We would like the opportunity to resolve your concerns. Please send us an email to canadasocial@kitchenaid.com. Please include your best contact number, the serial number, and the reference ID 218293068. Thank you -Cody
Written by a customer while visiting kitchenaid.com
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