Customer reviews from kitchenaid.com
32.5" Standard Frame with Pocket Handle Trim Kit for Select Whirlpool & KitchenAid Built-In Low-Profile Microwaves - Stainless Steel
Average customer rating
3.7
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
89
4 Stars
48
3 Stars
26
2 Stars
15
1 Star
34
70%of customers recommend this product.
(
138 out of
198)
Customer Reviews for 32.5" Standard Frame with Pocket Handle Trim Kit for Select Whirlpool & KitchenAid Built-In Low-Profile Microwaves - Stainless Steel
Customer Rating
4
Happy with purchase
on March 30, 2024
Posted by: CP74
[This review was collected as part of a promotion.] I've had this range for about a month and so far I am happy with it. Still getting used to the burners - once they have been on higher heat, they need to be turned down to low to maintain a moderate temperature. I like the keep warm burner.
I'm happy with the oven. Haven't tried the steam feature yet. Altho' there is not a warming drawer, when the oven is on the bottom drawer gets warm enough to heat plates and bowls. Need to be careful not to scratch the stainless area where the oven controls are - could improve on that design.
I'm happy with the oven. Haven't tried the steam feature yet. Altho' there is not a warming drawer, when the oven is on the bottom drawer gets warm enough to heat plates and bowls. Need to be careful not to scratch the stainless area where the oven controls are - could improve on that design.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great stoves
on May 2, 2024
Posted by: Jack @Oakridges
[This review was collected as part of a promotion.] I bought it in 2 months ago & I happy that I did! It’s fast at cook tops induction & fast to the desired temperature for the steam oven.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Disappointed
on June 15, 2024
Posted by: mscottchar
from Ontario
Only lasted about 4 years before oven burners died. While it was working performance was poor, heated very slowly and did not maintain a consistent temperature, often 30 degrees off what it was set to, even with changing the calibration settings. My parents have a similar model with the same issues. Not the quality I would expect from the KitchenAid brand.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 17, 2024
Oh no, mscottchar! We are so sorry for the issues you are experiencing with your KitchenAid oven. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your case # (#551466). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
2
The stoves appearance looks nice.
on June 19, 2024
Posted by: uninspired
[This review was collected as part of a promotion.] We bought the range in December, and tried to give the top burners a chance being as it was so different from our previous three Jenn Air ranges. The burners were all overheating so we had a tech come out. He confirmed they were way too hot, brought back new ones. Today, the front left burner is still impossible to use. We can't even keep it on low or simmer as food just burns. We have to stay right by the stove the whole time food is cooking as there have been too many surprises and spoiled food. The other burners are now working normal since the technician came out, but would like to see him back to fix the front left. Also, the silver on the top scratches way too easily, and the stove top is really difficult to clean. The Jenn Air black glass top was a breeze to clean. The oven works fine. Sorry, being as I am sure this is not you wanted to hear.
Response from kitchenaid.comBy CA SOCIAL CARE, June 24, 2024
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (282072408). Take care! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best Range EVER!
on August 5, 2024
Posted by: Chlap
from Chatsworth ON
[This review was collected as part of a promotion.] Should have bought this years ago. Exceeds all our expaectations.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the features!
on August 20, 2024
Posted by: CJE2015
[This review was collected as part of a promotion.] We got this two months ago and works perfectly fine.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Xxx
on September 16, 2024
Posted by: Xxx12
[This review was collected as part of a promotion.] This is my second one. Not overly happy as the first one had the oven element go twice in 5 years.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 17, 2024
Hello! If you have an issue you would like us to look into, kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID #594037 in the subject line. We look forward to hearing from you! -Regina
Written by a customer while visiting kitchenaid.com
Customer Rating
5
easy to use
on September 30, 2024
Posted by: bjmg
from Sarnia, Ontario
[This review was collected as part of a promotion.] Very happy with my stove and haven't yet used all the wonderful feature on it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com