Customer reviews from kitchenaid.com
32.5" Standard Frame with Pocket Handle Trim Kit for Select Whirlpool & KitchenAid Built-In Low-Profile Microwaves - Stainless Steel
Average customer rating
3.7
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
89
4 Stars
48
3 Stars
26
2 Stars
15
1 Star
34
70%of customers recommend this product.
(
138 out of
198)
Customer Reviews for 32.5" Standard Frame with Pocket Handle Trim Kit for Select Whirlpool & KitchenAid Built-In Low-Profile Microwaves - Stainless Steel
Customer Rating
1
Horrible Appliances- too many repairs
on January 12, 2025
Posted by: PTav
from Stoney Creek
If I could give less then a star rating I would. Kitchen Aid Appliances are a bunch of garbage! I purchased all my Appliances 4 years ago and both my electric oven and refrigerator have been serviced a handful of times. Today will the the 6th time my oven has given me an issue. My oven will not heat. This is the second time this has happened. With the amount of money i have spent on repairs on such a short period of time I could and should have just purchased a new stove because clearly this one is a lemon. Such a waste of money I will never buy Kitchen Aid and I will never recommend a Kitchen Aid appliance to anyone. Waste so much money on these "great" Appliances that have just been a huge let down. Do better Kitchain Aid!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy chasttl, CA Social, January 21, 2025
Hello PTav. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include Review ID # 287567259, so we can look into what happened. Thank you. - Teresa
Written by a customer while visiting kitchenaid.com
Customer Rating
1
One size doesn't fit all
on July 28, 2016
Posted by: Vincent
from Montreal, Qc
Verified Purchase:No
[This review was collected as part of a promotion.] I just bought this model for my new place. I primarily picked it because of its suppose fit with the counter. They even mention a "FIT warranty" on the page.
After receiving the oven, I can assess that the oven Doesn't fit, it goes out by about 5 inches from my counter, which is extremely disappointing.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 25, 2017
Hi Vincent. We're sorry to hear that you're not satisfied with your purchase. If you'd like to be connected with our customer service team about your range, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Great Stove But..........oven too long to heat up.
on March 11, 2017
Posted by: Worker
from edmonton
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great stove but it takes too long to heat up the oven. It takes about 20 minutes too long,
Pros: Dishwasher safe, Quality Construction, Attractive Design, easy to use, Compact, Convenient
Cons: Too long to heat up oven
I would recommend this to a friend!
Response from kitchenaid.comBy September 25, 2017
Hi there. Thanks so much for offering your feedback. If you would like to speak with our care team about your appliance, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
So far, so happy
on October 13, 2016
Posted by: Kerry H.
from Vancouver
Verified Purchase:No
[This review was collected as part of a promotion.] We're happy with the looks, the intuitive nature of the controls, the size of the oven, and the speed at which the elements heat up. The keypad needs a frequent wipe due to splatters from the frying pan though.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
do not buy
on June 26, 2016
Posted by: John
from Toronto
Verified Purchase:No
[This review was collected as part of a promotion.] After 1 month the ranger stop working. I called 3 times the customer service and they said the technician will be available in 2 weeks only.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 25, 2017
Hi John. We're very sorry to hear about your range and want you to be 100% satisfied with your purchase. If you'd like to speak to our customer service team, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We love this product. It cooks evenly all round.
on March 9, 2017
Posted by: Micho
from Ottawa Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is great. It meets our requirement. However, it suppose to come with a temperature control which was missing. We informed the retailer but no response yet.
Pros: Quality Construction, Convenient, Attractive Design, easy to use
I would recommend this to a friend!
Response from kitchenaid.comBy September 25, 2017
Hi there. Thanks so much for offering your feedback. If you would like to speak with our care team about your missing probe, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not impressed
on November 7, 2016
Posted by: Therese
from Neguac
Verified Purchase:No
[This review was collected as part of a promotion.] Just bought this stove; it now sits in the middle of my kitchen. Bought it to replace a dead Jennair due to the downdraft. It is too big for the slot in my countertop; I need to have someone come in a cut the counter top. All different installation of the Jennair; also need to have someone else to come in to install the downdraft system. Did not think would need so much work in changing a stove. Also, I have doubts about the rubber contour of the stove top. This I think is going to be a problem for dirt and germs. Rethinking my purchase and have not even cooked a meal with it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 25, 2017
Hi Therese. We're very sorry to hear about your range. Your feedback is much appreciated. If you'd like to be connected to our customer service team about your range, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Too long to heat oven
on April 5, 2017
Posted by: Mary
from Montreal, Quebec
Verified Purchase:No
[This review was collected as part of a promotion.] I just received my slide-in, as well as the balance of my Kitchen-Aid appliances. I tested the oven and was very surprised and disappointed with how long it took the temperature to reach 350F.. It was about 15min.. That's enough time to bake muffins!.. My old Kenmore took 5 minutes. I can't imagine when more heat is required! This is way too long for family's that are already pressed for time and have to add this additional time factor before they can get their meals on the table!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 25, 2017
Hi Mary.We are very sorry to hear about your experience and want you to be satisfied with your range. If you would like to be connected with our customer care team to discuss your appliance, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com