Customer reviews from frigidaire.com
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
75
4 Stars
16
3 Stars
4
2 Stars
0
1 Star
5
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
3
Solid performer
on March 9, 2026
Posted by: MikeW4445
[This review was collected as part of a promotion.] This is my second version of this microwave. First one lasted less than 5 years, hoping the second one lasts longer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi MikeW4445! Thank you for sharing your experience. I’m really sorry to hear that your first microwave lasted less than five years—that’s understandably disappointing when you expect an appliance to last much longer.
We truly appreciate you giving the product another chance, and I sincerely apologize for the frustration the earlier experience may have caused. Your feedback is important, and we hope this second unit provides you with a much better and longer-lasting experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you giving the product another chance, and I sincerely apologize for the frustration the earlier experience may have caused. Your feedback is important, and we hope this second unit provides you with a much better and longer-lasting experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very attractive appliance that works well and is easy to operate
on January 17, 2026
Posted by: Eric K2
[This review was collected as part of a promotion.] Very attractive appliance that works well and is easy to operate. If you are accustomed to a side-opening microwave, please note that most microwaves of this size open from the top down which could cause an access problem if the machine is installed above, say, a dual oven.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave oven
on December 7, 2025
Posted by: Mahender1
[This review was collected as part of a promotion.] So far, the Frigidaire microwave oven has been working really well. It heats food quickly and evenly, and the controls are simple and intuitive. The build quality feels solid, and the unit runs fairly quietly compared to others I’ve owned.
Overall, I’m happy with the performance so far. If it continues to hold up long-term, it’ll definitely feel like a great value for the price.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 9, 2025
Hello there, Mahender1! Thank you for sharing your experience with your Frigidaire microwave oven! We’re thrilled to hear that it’s heating your food quickly and evenly, that the controls are simple and intuitive, and that the unit runs quietly. It’s also great to know that the build quality feels solid and that you’re finding it to be a good value.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your microwave continues to deliver great performance for years to come! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your microwave continues to deliver great performance for years to come! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase
on December 2, 2025
Posted by: PeggyJJ
[This review was collected as part of a promotion.] This microwave has everything! I had to replace my old one because of a faulty door latch that couldn’t be repaired. This microwave is a serious upgrade! The smart sensor is super for reheating foods. It has been a great purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use and looks great
on November 29, 2025
Posted by: Myra1
[This review was collected as part of a promotion.] We had very few choices of a microwave to fit in the space of our old GE microwave, but the Frigidaire looks and works as well and fits the space perfectly,
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced a Bosch that was only 5 years old and stopped working
on November 10, 2025
Posted by: Aschneid
[This review was collected as part of a promotion.] This model perfectly fit the existing cutout in our cabinetry and has much better reliability ratings and user experience ratings than the Bosch model that was installed by our builder.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 10, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for the 5-star review! We’re delighted to hear your new model fits perfectly in your cabinetry and that you’re pleased with its performance and reliability. It’s great to know it’s been a positive upgrade from your previous appliance. Thank you for choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for the 5-star review! We’re delighted to hear your new model fits perfectly in your cabinetry and that you’re pleased with its performance and reliability. It’s great to know it’s been a positive upgrade from your previous appliance. Thank you for choosing Frigidaire!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Drop down door microwave
on October 24, 2025
Posted by: Diana at the lake
[This review was collected as part of a promotion.] We recently visited our daughter in another state and she was doing the final finishing touches on her kitchen. As part of the remodel she added a Frigidaire drop down door microwave and my wife liked it so much, we purchased one as well. Upon arrival, I installed it and she absolutely loves its for its functions, good looks and how well it fits in the space. As it is said, a happy wife is a happy life.
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 27, 2025
We’re thrilled to hear that you and your wife are enjoying your new Frigidaire drop-down microwave! It’s wonderful to know it fits perfectly in your space and meets your expectations for both function and design. We appreciate you sharing your experience and are happy your kitchen remodel is going smoothly.
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
If you have any questions or need assistance in the future, you can reach out to us by Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this microwave!
on October 9, 2025
Posted by: laneymill56
[This review was collected as part of a promotion.] It is a very beautiful appliance, and like all the functionality.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 10, 2025
Hello laneymill56!
Thank you so much for the 5-star rating and for sharing your feedback on your new Frigidaire Gallery 30" Built-In Microwave Oven with Drop-Down Door (model GMBD3068AF)! We’re thrilled to hear that you love both its beautiful design and functionality. Your satisfaction means a lot to us, and we’re so glad this appliance has been a great addition to your kitchen.
We truly value your loyalty to Frigidaire and want to make sure your experience with our products continues to be positive. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll b
Thank you so much for the 5-star rating and for sharing your feedback on your new Frigidaire Gallery 30" Built-In Microwave Oven with Drop-Down Door (model GMBD3068AF)! We’re thrilled to hear that you love both its beautiful design and functionality. Your satisfaction means a lot to us, and we’re so glad this appliance has been a great addition to your kitchen.
We truly value your loyalty to Frigidaire and want to make sure your experience with our products continues to be positive. If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll b
Written by a customer while visiting frigidaire.com