Customer reviews from frigidaire.com
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.6
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
58
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
5
Built in Microwave
on December 4, 2022
Posted by: Cowtownmike
[This review was collected as part of a promotion.] Fit right into the built in space from our prior microwave. We put a tactile bump over the 30 second timer for our son who is blind. The microwave matches our other appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek look
on May 16, 2023
Posted by: Holly Faye
[This review was collected as part of a promotion.] I stacked the microwave with double ovens below. They all match and look amazing! Only a couple things that knocked off a star from my rating. 1) It takes longer to heat things than my old microwave. A cup of soup now requires 1.5 minutes when it used to take one minute. 2) The door pulls down toward you, so you have to be tall enough (or the microwave needs to be low enough) to safely remove a hot dish. Other than these two issues, we love the microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Chic and slick
on August 4, 2023
Posted by: Ekaterina
Modern design, remarkable cooking and convection performance. 2 minutes to boil a bowl of soup.10 seconds to warm up puppy food. Soft working sound. And you can see your happy face in it =)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave Dream
on January 27, 2024
Posted by: Boonechic
[This review was collected as part of a promotion.] I love this built in microwave. It gives luxury look with the drop down door. It cooks evenly, the controls are very easy to use! I am so so so pleased with this microwave!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unreliable
on February 12, 2025
Posted by: Cdelello
It’s 2 months old and constantly stops working intermittently and I can’t figure out what’s up with it! Regret getting this and possibly the rest of the appliances if this is what I have to look forward to.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for reaching out to us regarding your concern. We are saddened to know that your experience did not match your expectations. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need, kindly check your inbox as we have sent you an email so we can properly address your concern. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Thank you for reaching out to us regarding your concern. We are saddened to know that your experience did not match your expectations. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need, kindly check your inbox as we have sent you an email so we can properly address your concern. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 1, 2022
Posted by: Grandma Jam
[This review was collected as part of a promotion.] The oven itself works quite well and is easy to use. However, I am 5'1" and since the door opens down, I can not reach the back of the microwave, That means if the food stops in the back, I have trouble getting it out and I cannot clean the back.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 4, 2022
Grandma Jean, we appreciate you taking the time to share your feedback with us.
Please know it's vital for us to hear if our products are meeting our consumers expectations, and hope that we can better serve your needs in the future.
Kindly,
Ciara
Please know it's vital for us to hear if our products are meeting our consumers expectations, and hope that we can better serve your needs in the future.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on July 16, 2022
Posted by: New Owner 510
[This review was collected as part of a promotion.] Love the options on the face plate on the most usable microwave items i.e. popcorn defrost veggies etc. A great add to our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 3, 2022
Posted by: Yuga
[This review was collected as part of a promotion.] It works at best
Written by a customer while visiting frigidaire.com