Customer reviews from frigidaire.com
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
75
4 Stars
16
3 Stars
4
2 Stars
0
1 Star
5
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
5
Amazing
on September 14, 2026
Posted by: Payton J
[This review was collected as part of a promotion.] This microwave is very big and works very well!
Response from frigidaire.comBy John, Online Outreach Specialist, September 14, 2026
Hello, Payton J. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good basic
on September 14, 2026
Posted by: Countrygirl1
[This review was collected as part of a promotion.] Sometimes it seems like the cooking part of the oven doesn't kick on in a 30 sec cook. But is a basic good unit.
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 14, 2026
Hello Countrygirl1!
Thank you for sharing your feedback. We’re glad to hear that you’re enjoying your Frigidaire FRSN2610AF Built-In Microwave Oven and find it to be a good, reliable unit. We’re sorry to hear about the occasional issue when starting a 30-second cooking cycle, and we understand how this can be frustrating.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We appreciate you bringing this to our attention and thank you for choosing Frigidaire. We hope you continue to enjoy your appliance. ~Sam
Thank you for sharing your feedback. We’re glad to hear that you’re enjoying your Frigidaire FRSN2610AF Built-In Microwave Oven and find it to be a good, reliable unit. We’re sorry to hear about the occasional issue when starting a 30-second cooking cycle, and we understand how this can be frustrating.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We appreciate you bringing this to our attention and thank you for choosing Frigidaire. We hope you continue to enjoy your appliance. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Microwave
on September 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Microwave looks good in the kitchen and works great
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 14, 2026
Hi there. Thank you for your wonderful feedback! We’re delighted to hear that your Frigidaire microwave looks great in your kitchen and is performing well. We’re glad you’re enjoying both its style and functionality. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 25, 2026
Posted by: Mebene
[This review was collected as part of a promotion.] Great microwave . Love its design
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 29, 2026
Hi there. Thank you for your feedback! We’re delighted to hear that you’re enjoying your Frigidaire microwave and love its design. We appreciate you choosing Frigidaire and hope it continues to bring convenience and style to your kitchen for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave better then I expected
on July 17, 2026
Posted by: Kitkat05
[This review was collected as part of a promotion.] Had to replace my new high end Jen air that had a major fault. The Frigidaire was the only one I could find that would fit my built in spot. It works great so far and haven’t had any issues
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 17, 2026
Hi there, our valued customer.
Thank you for sharing your experience! We're glad our Frigidaire microwave was the right fit for your built-in space and that it's been performing well for you. We appreciate you choosing Frigidaire and are happy to hear everything has been working smoothly. Thank you for your support, and we hope you continue to enjoy your microwave for years to come!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Thank you for sharing your experience! We're glad our Frigidaire microwave was the right fit for your built-in space and that it's been performing well for you. We appreciate you choosing Frigidaire and are happy to hear everything has been working smoothly. Thank you for your support, and we hope you continue to enjoy your microwave for years to come!
If you ever have any questions or need assistance, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to help.
Kind regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks beautiful, doesn't function
on May 23, 2026
Posted by: hotch
[This review was collected as part of a promotion.] We really enjoyed this microwave for the few weeks it worked. It stopped turning on one morning for no apparent reason. We have maintenance scheduled, but what a hassle.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi hotch, thank you for sharing your feedback. We’re glad to hear you enjoyed your microwave while it was working, but we’re very sorry to learn that it has stopped turning on unexpectedly and understand how frustrating and inconvenient this situation must be.
We can see that you are already working with our Consumer Care Team on this concern, and they will continue to assist you through the next steps and service process.
For additional support at any time, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We can see that you are already working with our Consumer Care Team on this concern, and they will continue to assist you through the next steps and service process.
For additional support at any time, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Needed a precise replacement for our built in microwave.
on April 9, 2026
Posted by: JSchuma
[This review was collected as part of a promotion.] After exploring all options for microwaves, we decided on the Frigidaire gallery. We are so happy with every aspect about this microwave. The fit, the style, the ease of use, the functionality, and the value, are just some if the things we love. About the Frigidaire gallery built in microwave.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 9, 2026
Thank you for sharing your experience! We’re thrilled to hear that you chose the Frigidaire Gallery built-in microwave and that it’s meeting your expectations across the board.
It’s great to know that the fit, style, ease of use, functionality, and overall value are all working well for you—that’s exactly what we aim to deliver. Your feedback means a lot to us, and we truly appreciate you choosing our product. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
It’s great to know that the fit, style, ease of use, functionality, and overall value are all working well for you—that’s exactly what we aim to deliver. Your feedback means a lot to us, and we truly appreciate you choosing our product. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
30” Built-In Frigidaire Gallery Microwave
on March 21, 2026
Posted by: exrev
[This review was collected as part of a promotion.] Excellent appliance overall. My only complaint is that the rotating table becomes unseated very easily and so I have to make sure it’s properly seated before turning the microwave on. In every other respect, however, the unit is superior to every other one we’ve had or looked at.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 24, 2026
Hi exrev!
Thank you for sharing your detailed feedback on your Frigidaire GMBD3068AF microwave. We’re so glad to hear that overall it’s been a superior appliance compared to others you’ve used—that truly means a lot to us!
We also appreciate you pointing out the concern with the turntable becoming unseated. Making sure it’s properly aligned on the support ring and drive hub before use can help ensure smooth operation, but your feedback is valuable and will certainly be shared with our team.
If you ever need assistance or have additional questions, please don’t hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM ET. We’re always here to help!
— Reed
Thank you for sharing your detailed feedback on your Frigidaire GMBD3068AF microwave. We’re so glad to hear that overall it’s been a superior appliance compared to others you’ve used—that truly means a lot to us!
We also appreciate you pointing out the concern with the turntable becoming unseated. Making sure it’s properly aligned on the support ring and drive hub before use can help ensure smooth operation, but your feedback is valuable and will certainly be shared with our team.
If you ever need assistance or have additional questions, please don’t hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com