Customer reviews from frigidaire.com
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.6
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
62
4 Stars
14
3 Stars
3
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
5
Frigidaire gallery
on October 3, 2024
Posted by: Eric Eve
[This review was collected as part of a promotion.] So far, great product. Plenty of features to choose from for cooking and thawing options. Plenty of room for larger items. Most of all it looks great in my new kitchen
Written by a customer while visiting frigidaire.com
Customer Rating
5
Built in Microwave
on December 4, 2022
Posted by: Cowtownmike
[This review was collected as part of a promotion.] Fit right into the built in space from our prior microwave. We put a tactile bump over the 30 second timer for our son who is blind. The microwave matches our other appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very good looking built-in with standard functions
on May 10, 2023
Posted by: Severin
[This review was collected as part of a promotion.] This microwave was an excellent replacement for our Bosch built-in microwave/convection oven. The Bosch gave us problems almost from the beginning. We wanted to replace it with something that would not only be reliable, but would also maintain the look of the kitchen. We're very happy with the purchase. The microwave works well. It has all the features we need in terms of sensor cooking and presets. The display is bright and it looks gorgeous. We considered getting a countertop microwave and putting a stainless steel frame around it, but this looks much, much better. It costs more than a countertop model but was worth it. I was also sold on the fact that Frigidaire is an Electrolux brand. We've had excellent experiences with our other Electrolux appliances.
We're glad we opted not to get a combo convection oven again because the heating element in those made the interior harder to clean, and we almost never used the convection oven feature.
This microwave was a nearly perfect fit for the space that the previous oven occupied, but you can see that I had to put a small strip of wood under the new oven because it's just a bit smaller than the previous one. (still need to paint that)
There are two behaviors that are kind of quirky but not too bad. First, if you open the oven when the its beeping, it still beeps all the way through instead of stopping when you open the door. So you're opening the door and the over in still beeping loudly at you. Not a big deal. The other thing is that if you put some food in the oven, leave it for a few minutes, and then try to start it, the display will say "Food" which means you need to open and close the door before you can set the time and press Start. Otherwise, no complaints!
We're glad we opted not to get a combo convection oven again because the heating element in those made the interior harder to clean, and we almost never used the convection oven feature.
This microwave was a nearly perfect fit for the space that the previous oven occupied, but you can see that I had to put a small strip of wood under the new oven because it's just a bit smaller than the previous one. (still need to paint that)
There are two behaviors that are kind of quirky but not too bad. First, if you open the oven when the its beeping, it still beeps all the way through instead of stopping when you open the door. So you're opening the door and the over in still beeping loudly at you. Not a big deal. The other thing is that if you put some food in the oven, leave it for a few minutes, and then try to start it, the display will say "Food" which means you need to open and close the door before you can set the time and press Start. Otherwise, no complaints!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek look
on May 16, 2023
Posted by: Holly Faye
[This review was collected as part of a promotion.] I stacked the microwave with double ovens below. They all match and look amazing! Only a couple things that knocked off a star from my rating. 1) It takes longer to heat things than my old microwave. A cup of soup now requires 1.5 minutes when it used to take one minute. 2) The door pulls down toward you, so you have to be tall enough (or the microwave needs to be low enough) to safely remove a hot dish. Other than these two issues, we love the microwave.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Chic and slick
on August 4, 2023
Posted by: Ekaterina
Modern design, remarkable cooking and convection performance. 2 minutes to boil a bowl of soup.10 seconds to warm up puppy food. Soft working sound. And you can see your happy face in it =)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave Dream
on January 27, 2024
Posted by: Boonechic
[This review was collected as part of a promotion.] I love this built in microwave. It gives luxury look with the drop down door. It cooks evenly, the controls are very easy to use! I am so so so pleased with this microwave!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unreliable
on February 12, 2025
Posted by: Cdelello
It’s 2 months old and constantly stops working intermittently and I can’t figure out what’s up with it! Regret getting this and possibly the rest of the appliances if this is what I have to look forward to.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 14, 2025
Hi valued customer,
Thank you for reaching out to us regarding your concern. We are saddened to know that your experience did not match your expectations. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need, kindly check your inbox as we have sent you an email so we can properly address your concern. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Thank you for reaching out to us regarding your concern. We are saddened to know that your experience did not match your expectations. Please know that we never want our consumers to feel unhappy with their investment.
We want to make sure that your concern is getting all the assistance you need, kindly check your inbox as we have sent you an email so we can properly address your concern. If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well designed
on February 24, 2025
Posted by: Jungle12
Switched from a GE Advantium. The Frigidaire is cheaper but has good quality. Installed it 1 week ago and everything is good.
Written by a customer while visiting frigidaire.com