Customer reviews from frigidaire.com
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Average customer rating
4.6
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
71
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Stainless Steel
Customer Rating
5
Great purchase
on December 2, 2025
Posted by: PeggyJJ
[This review was collected as part of a promotion.] This microwave has everything! I had to replace my old one because of a faulty door latch that couldn’t be repaired. This microwave is a serious upgrade! The smart sensor is super for reheating foods. It has been a great purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Microwave oven
on December 7, 2025
Posted by: Mahender1
[This review was collected as part of a promotion.] So far, the Frigidaire microwave oven has been working really well. It heats food quickly and evenly, and the controls are simple and intuitive. The build quality feels solid, and the unit runs fairly quietly compared to others I’ve owned.
Overall, I’m happy with the performance so far. If it continues to hold up long-term, it’ll definitely feel like a great value for the price.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 9, 2025
Hello there, Mahender1! Thank you for sharing your experience with your Frigidaire microwave oven! We’re thrilled to hear that it’s heating your food quickly and evenly, that the controls are simple and intuitive, and that the unit runs quietly. It’s also great to know that the build quality feels solid and that you’re finding it to be a good value.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your microwave continues to deliver great performance for years to come! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope your microwave continues to deliver great performance for years to come! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very attractive appliance that works well and is easy to operate
on January 17, 2026
Posted by: Eric K2
[This review was collected as part of a promotion.] Very attractive appliance that works well and is easy to operate. If you are accustomed to a side-opening microwave, please note that most microwaves of this size open from the top down which could cause an access problem if the machine is installed above, say, a dual oven.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Solid performer
on March 9, 2026
Posted by: MikeW4445
[This review was collected as part of a promotion.] This is my second version of this microwave. First one lasted less than 5 years, hoping the second one lasts longer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi MikeW4445! Thank you for sharing your experience. I’m really sorry to hear that your first microwave lasted less than five years—that’s understandably disappointing when you expect an appliance to last much longer.
We truly appreciate you giving the product another chance, and I sincerely apologize for the frustration the earlier experience may have caused. Your feedback is important, and we hope this second unit provides you with a much better and longer-lasting experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you giving the product another chance, and I sincerely apologize for the frustration the earlier experience may have caused. Your feedback is important, and we hope this second unit provides you with a much better and longer-lasting experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
30” Built-In Frigidaire Gallery Microwave
on March 21, 2026
Posted by: exrev
[This review was collected as part of a promotion.] Excellent appliance overall. My only complaint is that the rotating table becomes unseated very easily and so I have to make sure it’s properly seated before turning the microwave on. In every other respect, however, the unit is superior to every other one we’ve had or looked at.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 24, 2026
Hi exrev!
Thank you for sharing your detailed feedback on your Frigidaire GMBD3068AF microwave. We’re so glad to hear that overall it’s been a superior appliance compared to others you’ve used—that truly means a lot to us!
We also appreciate you pointing out the concern with the turntable becoming unseated. Making sure it’s properly aligned on the support ring and drive hub before use can help ensure smooth operation, but your feedback is valuable and will certainly be shared with our team.
If you ever need assistance or have additional questions, please don’t hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM ET. We’re always here to help!
— Reed
Thank you for sharing your detailed feedback on your Frigidaire GMBD3068AF microwave. We’re so glad to hear that overall it’s been a superior appliance compared to others you’ve used—that truly means a lot to us!
We also appreciate you pointing out the concern with the turntable becoming unseated. Making sure it’s properly aligned on the support ring and drive hub before use can help ensure smooth operation, but your feedback is valuable and will certainly be shared with our team.
If you ever need assistance or have additional questions, please don’t hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Needed a precise replacement for our built in microwave.
on April 9, 2026
Posted by: JSchuma
[This review was collected as part of a promotion.] After exploring all options for microwaves, we decided on the Frigidaire gallery. We are so happy with every aspect about this microwave. The fit, the style, the ease of use, the functionality, and the value, are just some if the things we love. About the Frigidaire gallery built in microwave.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 9, 2026
Thank you for sharing your experience! We’re thrilled to hear that you chose the Frigidaire Gallery built-in microwave and that it’s meeting your expectations across the board.
It’s great to know that the fit, style, ease of use, functionality, and overall value are all working well for you—that’s exactly what we aim to deliver. Your feedback means a lot to us, and we truly appreciate you choosing our product. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
It’s great to know that the fit, style, ease of use, functionality, and overall value are all working well for you—that’s exactly what we aim to deliver. Your feedback means a lot to us, and we truly appreciate you choosing our product. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com