Customer reviews from frigidaire.ca
Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Black Stainless Steel
Average customer rating
4.1 out of 5
4.1
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
12
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
3
81%of customers recommend this product. 
(
13 out of 16
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Gallery 1.6 Cu. Ft. Built-In Microwave Oven with Drop-Down Door - Black Stainless Steel
Customer Rating
4 out of 5
4
Just what I needed
on March 26, 2025
Posted by: Frigidaire Customer
Glad I don't have to pay for a convection feature which I don't need. There are few 30" built-in microwaves without the convection feature. Also glad that this stylish Frigidaire is one third the cost of replacing my competitor-brand which died after 10 years.
Lighting inside this Frigidaire is extremely dim. Plus the bulb placement is off-centre, so only the area directly underneath is lit. Once the condensation starts, it is nearly impossible to see inside to check the progress. This excessive condensation would explain why the fan continues to run for quite some time after the cooking is done. The inability to disperse this condensation might be worrisome since that was the demise of my previous unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Good Value!
on March 23, 2025
Posted by: Alison 12
The microwave works well and has a nice sized interior space for microwaving larger items. One criticism would be that if you buy the matching oven, the clock fonts do not match. Just something I thought would match as I bought the partnering oven too but they do not.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 24, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Looks Great And Cooks Great
on March 22, 2025
Posted by: parry0511
I bought this a months ago ago and has been working incredibly nice. The heat is good and looks also amazing. As compared to other built in microwaves it’s really a good competitor.
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Good quality for the price with some quick functions buttons.
on January 17, 2025
Posted by: hetaldam
Good quality for the price with some quick functions buttons.
Only problem is the power, even after setting up power to Hi Level, it takes longer then my counter top microwave to heat things up. So am not sure why that happens. But over all happy with it, good fit and looks good too and quiet operation.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Nice Microwave
on December 31, 2024
Posted by: Les T
I have just installed this in my new kitchen. I haven't had a chance to use all of the features, but it looks solid, fits exactly into the cabinet as per the specifications, and matches the wall oven nicely.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Great replacement for my Bosch!
on October 25, 2024
Posted by: MVJPW
We purchased this unit a month ago to replace our Bosch Speed Oven that was notorious for breakdowns. This unit fit perfectly in the 30' opening we had for our Bosch built-in and has performed well thus far. The door is lighter than the Bosch and the door springs seem more robust. A month in we are very satisfied with the power and functionality of this unit. It does not have the convection oven ability that our Bosch did but otherwise matches in performance.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1 out of 5
1
Broken after 4 years
on October 1, 2024
Posted by: penny19
Very upset. Only 4 years old and it has broken down. I wonder what frigidaire will do about this. Frigidaire I hope you stand behind your product, especially on the price of this microwave.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 2, 2024
Hi, Penny. We're sorry to hear you feel this way, and we understand that you expect a longer run for your appliance. We hope you understand that we don't have the ability to control the longevity of an appliance and that we need to consider every warranty policy included. If you have any questions, you can reach us by phone at (800) 265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST or via live chat at https://www.frigidaire.ca.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
It works
on May 7, 2024
Posted by: Krishna
Door is easy to open. Minimal controls. Works as it should.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
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