Customer Reviews for Bosch - Benchmark Series 36" Built-In Electric Induction Smart Cooktop with 5 Elements and Frameless Design - Black
Customer Rating
5
Induction Upgrade
on January 13, 2025
Posted by: Charles
[This review was collected as part of a promotion.] This is our first induction cooktop coming from a ceramic cooktop for 20 years. Much faster and great to have better control with a familiar clean up of the glass top. Looking forward to learning the more advanced features.
We upgraded to our first Bosch appliances and could not be happier with all of them. The cooktop is so easy to cook with and the temp I'm cooking with is so easy to control.
[This review was collected as part of a promotion.] I've been using my new induction cooktop for a couple weeks. So far, I love it. It heats quickly, is easy to clean, and operation is intuitive. Well done, Bosch!
[This review was collected as part of a promotion.] The good: Quiet, works with Bosch hood, turns it on/off automatically. No annoying beeps.
The bad: 1. Scratched after 2-3 weeks of usage, no idea what scratched it - VERY disappointing. All my pans have smooth bottoms and the cooktop cleaned after each cooking session. 2. The countup timer only displays seconds for the first minute, then switches to minutes. 3. I would prefer to have outlined zones where the heating elements are. 4. The controls are not responsive with wet fingers. 5. It turns off itself if no pan present after a minute or so. This is somewhat annoying; there is no reason to shut down completely after a minute of no usage. Simply turning off the heating element and shutting down after 5 minutes or so would be sufficient. I don't think you can adjust that setting in the app.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, December 30, 2024
Hi demenis, Thank you for taking the time to submit this review. We are sorry to hear of your disappointment with this model and appreciate your feedback as it allows us to find areas where we can improve our products. If you have any service related questions we invite you to call our Customer Support team at 1-800-944-2904. Thank you.
[This review was collected as part of a promotion.] My husband selected this cooktop for its clean lines and efficient cooking controls. I would prefer a more traditional gas stove with open flame. This cooktop takes time to learn how to proper use it. The pan can't be lifted to mix the food from the cooktop or it will shut off, and the pan must be hold firmely while stirring the food for it to remain in place. It is more difficult to control the temperature of the food. The cooktop musk be cleaned soon after it is cool; otherwise, it is easily stained leaving marks in the glass. The advantage of this induction cooktop is fast cooking time if using the "speed boost" setting.
[This review was collected as part of a promotion.] I was used to gas cooktop and a bit concerned when i realize my new apartment didn't have gas line. however this inductoin cooktop has exceeded my expection. its fast and sleek, i was surprised how fast water boils. i really like the flexible combination of the burners, very varsitile. love it a lot. much much better than any other electric top stove i used in airbnbs or friend's place. the only thing is that its on the pricer side. but very happy with the upgrade.
[This review was collected as part of a promotion.] This is a great induction cooktop! Easy to install, use, and clean. Buttons on the front are easy to use and not prone to accidental touch. Inductions make a high pitched sound when on, but after using it a few times we hardly notice it, and it's much quieter than others.
[This review was collected as part of a promotion.] We've had this cooktop for about a year now and would absolutely buy it again. We are serious about our cooking and usually prefer gas, but the design of the house didn't lend itself to a large vent hood. Excellent temperature control and responsiveness. Ability to join sections into one larger surface is more useful than I initially thought.