Customer reviews from bosch-home.com
Bosch - 800 Series 36" Built-In Electric Cooktop with 5 elements - Black
Average customer rating
4.4 out of 5
4.4
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
7
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
0
75%of customers recommend this product. 
(
6 out of 8
)
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Customer Reviews for Bosch - 800 Series 36" Built-In Electric Cooktop with 5 elements - Black
Customer Rating
3 out of 5
3
Doesn't measure up to my previous Bosch cooktop
on January 12, 2026
Posted by: HonestLey
[This review was collected as part of a promotion.] I recently bought this cooktop to replace a Bosch electric cooktop that I had for ten years and was very happy with. The new cooktop functions very well but has several deficits. (1) The touch controls are not sensitive enough and I often have to push more than once to get them to engage. (2) The center burner only has 2 rings and previous cooktop had 3 rings which accommodated my extra large cookware. (3) This ccoktop does not have the Keep Warm function which was very useful on previous model. (4) Surface of this cooktop is difficult to keep clean and smear free. Finally, my local dealer promised to deliver the cooktop within 2 weeks of purchase but it took about 10 weeks to get it.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BECSJanuary 14, 2026
Hi, thank you for your review. We appreciate this feedback and have forwarded your comments to our design team for their review and action.
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Very fragile glass
on January 20, 2026
Posted by: Beth
We have just purchased our replacement Bosch cooktop because the first one cracked twice - first crack has an unknown origin, the second crack was from me leaning on it, trying to be really careful and minimizing pressure, to wipe the backsplash. You cannot put any pressure on this, amazes me how it holds a stockpot. We had to replace our original because our granite was cut to fit this item 😱
Hoping we have better luck with this one now that we know how fragile it is.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TMCSJanuary 22, 2026
Hi, thanks for your review. We are truly sorry to hear of any disappointment or difficulties you may be having with your Bosch cooktop and we apologize for any inconvenience. Your feedback is very important to us, and we appreciate you reaching out. If you have any questions or need assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
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