Customer reviews from bosch-home.com
Bosch - 800 Series 36" Built-In Electric Cooktop with 5 elements - Black
Average customer rating
4.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
8
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
0
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Bosch - 800 Series 36" Built-In Electric Cooktop with 5 elements - Black
Customer Rating
3
Very fragile glass
on January 20, 2026
Posted by: Beth
We have just purchased our replacement Bosch cooktop because the first one cracked twice - first crack has an unknown origin, the second crack was from me leaning on it, trying to be really careful and minimizing pressure, to wipe the backsplash. You cannot put any pressure on this, amazes me how it holds a stockpot. We had to replace our original because our granite was cut to fit this item 😱
Hoping we have better luck with this one now that we know how fragile it is.
Hoping we have better luck with this one now that we know how fragile it is.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, January 22, 2026
Hi, thanks for your review. We are truly sorry to hear of any disappointment or difficulties you may be having with your Bosch cooktop and we apologize for any inconvenience. Your feedback is very important to us, and we appreciate you reaching out. If you have any questions or need assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Doesn't measure up to my previous Bosch cooktop
on January 12, 2026
Posted by: HonestLey
[This review was collected as part of a promotion.] I recently bought this cooktop to replace a Bosch electric cooktop that I had for ten years and was very happy with. The new cooktop functions very well but has several deficits. (1) The touch controls are not sensitive enough and I often have to push more than once to get them to engage. (2) The center burner only has 2 rings and previous cooktop had 3 rings which accommodated my extra large cookware. (3) This ccoktop does not have the Keep Warm function which was very useful on previous model. (4) Surface of this cooktop is difficult to keep clean and smear free. Finally, my local dealer promised to deliver the cooktop within 2 weeks of purchase but it took about 10 weeks to get it.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, January 14, 2026
Hi, thank you for your review. We appreciate this feedback and have forwarded your comments to our design team for their review and action.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love our electric cooktop!
on November 18, 2025
Posted by: LissaT
[This review was collected as part of a promotion.] We were hesitant switching from gas to electric, but our new Bosch cooktop has us sold. It has great features, it's easy to use, cleans well and looks beautiful in our contemporary kitchen!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Cooktop
on October 9, 2025
Posted by: Shirley
[This review was collected as part of a promotion.] Love the 5 burners, love that nothing hinders cleaning because there are no handles/controls, and five burners is great for holidays.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Error code
on July 3, 2025
Posted by: Raymond
[This review was collected as part of a promotion.] When its works it's great. But it keeps getting error codes on all burners. Have to turn breaker off for about three to five days. And that is how long before service can get here. So hard for them to see what is going on.
Response from bosch-home.comBy RH, CS, July 8, 2025
Hi Raymond! Thanks for sharing your review. We're sorry to hear about the issues you've been experiencing with your cooktop and recommend you contact our Customer Care team at 1-800-944-2904 or BoschCare@bshg.com for assistance. We're here to help. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Cooktop
on January 28, 2025
Posted by: Head cook
Very pleased with the cooktop. Love the easy touch controls.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love it
on December 18, 2024
Posted by: ZoBM
(This review was collected as part of a promotion.) We purchased this electric cook top a few months ago.
We love it.
It cleans easily and heats up fast.
We also enjoy the split elements and the boost button for a ride in heat.
We definitely made the right choice.
We love it.
It cleans easily and heats up fast.
We also enjoy the split elements and the boost button for a ride in heat.
We definitely made the right choice.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
800 Series Cooktop - NET8669UC
on February 23, 2024
Posted by: new cooktop
[This review was collected as part of a promotion.] As a replacement for another brand when we developed a crack, we are very happy with the design, features and operation. The flush surface, ease of cleaning and intuitive controls is appreciated.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com