Customer reviews from frigidaire.com
Frigidaire - 36" Built-in Induction Electric Cooktop - Black
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
26
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - 36" Built-in Induction Electric Cooktop - Black
Customer Rating
1
Not Happy at All!
on January 20, 2023
Posted by: Beluga
[This review was collected as part of a promotion.] The cooktop we purchased over two months ago has never worked and we are still unable to get it fixed or replaced or a refund. Very disappointed and dissatisfied!
Response from frigidaire.comBy Derrick , Online Outreach Specialist, January 23, 2023
Hi, Beluga. We can certainly understand you being disheartened with the experience of your cooktop. We see you were able to reconnect with our Customer Care Team, and you’re working with them toward a resolution. Should you need further help, feel free to Live Chat with us so we can ensure you are taken care of. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent Value
on June 13, 2023
Posted by: Fort_Myers_Michael
[This review was collected as part of a promotion.] Cooktop is very powerful. It is easy to use and manage temperature settings.
It is very shiny and shows finger prints. Requires thorough cleaning (easy enough) whenever it is touched. It only supports one bridge setup. All in all, it is an excellent value.
It is very shiny and shows finger prints. Requires thorough cleaning (easy enough) whenever it is touched. It only supports one bridge setup. All in all, it is an excellent value.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great buy for the money
on December 2, 2023
Posted by: SRan29
[This review was collected as part of a promotion.] Cooktop is attractive and sleek. I wish it had the option of 1/2 increments in heating and a low setting for keeping food warm. It heats up quickly and is easy to clean. Installation was pretty easy however it did require a foam all around the under edges so the glass didn't sit right on top of the granite counter top.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Induction Cooktop!
on December 27, 2023
Posted by: gwiljr
[This review was collected as part of a promotion.] This is our first induction cooktop that we purchased (our previous home already had one of a different brand). This unit is nice with a spacious surface top and plenty of elements. Cooking for Thanksgiving was a breeze with this unit. It is quiet and easy to operate. It is also easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Can't believe how easy it is to clean.
on March 12, 2024
Posted by: Mashby18
[This review was collected as part of a promotion.] I've had this cooktop for about a month. It is absolutely gorgeous. I was concerned the super shiny glass would be difficult to keep free of smudges, but all it takes is a light spray with vinegar, water, and a paper towel. Since the induction cooktop never gets terribly hot, I can start cleanup almost as soon as I finish cooking. The temperature controls to a little getting used to, but now that I have it down, I like the range of temperature control from less than a simmer to a raging boil.
Written by a customer while visiting frigidaire.com
Customer Rating
4
great cooktop. Fitted perfectly into the cutout from my last 10 year old Frigidaire smooth top
on June 16, 2024
Posted by: Gyles
[This review was collected as part of a promotion.] Easy to install, heats fast. I was surprised how many of my old pans were still usable. My only negative is the touch controls are somewhat hard to use when my hands are wet or covered with grease. Cooktop is much easier to clean than the Old smooth top.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Induction cooktop with no stainless trim, choose this over the Gallery model.
on July 15, 2024
Posted by: Lonetex
[This review was collected as part of a promotion.] It takes a little getting used to licking in the temperature setting, but I do really like the cooktop. One disappointment is my salesman told me there was no difference in this one vs the Gallery with the stainless trim other than the trim. Not so. There are fewer features on the settings. Even my instruction sheet that came with it has instructions for the additional features, which is deceiving because the lock works differently on this lower model. That was frustrating to get instructions that don’t match your model. Frigidaire needs to update the instruction sheet to the features on this model! It seems to cook well thus far. And it’s easy to clean with no control knobs and no trim.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy Frigidaire
on October 8, 2024
Posted by: mikes9
Terrible product, DO NOT BUY FRIGIDAIRE!!! We’ve replaced 2 motherboards in less than 2 years. FRIGIDAIRE does not stand by their products. Will never buy another Frigidaire product again!
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 9, 2024
Hello, mikes9. Thank you for sharing your experience with your Frigidaire product. We sincerely apologize for the frustration you’ve encountered, especially with having to replace two motherboards in such a short time. This is not the level of quality we strive to provide, and we understand how disappointing this must be. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com