Customer reviews from frigidaire.com
Frigidaire - 30" Built-in Double Electric Wall Oven with Fan Convection - Black
Average customer rating
4.6
(901 Reviews)
Rating breakdown 901 reviews
5 Stars
701
4 Stars
136
3 Stars
30
2 Stars
9
1 Star
25
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Frigidaire - 30" Built-in Double Electric Wall Oven with Fan Convection - Black
Customer Rating
5
Ovens
on December 15, 2024
Posted by: Ovens are great
[This review was collected as part of a promotion.] I love my new ovens
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst oven I have owned in 54 years of home ownership
on December 21, 2024
Posted by: Okay if you do not bake
Recently had a new home built and purchased the builders highest level appliance package as I cook and bake at home. I just finished my Christmas cookie baking. This oven is a disaster- does not hold temperature at all. I bake about 1700, yes 1700 cookies at Christmas, and it took me an extrem2 days because of having to constantly reheat this oven between trays in even a single batch. Example was baking at 400, the second set of trays I put in (2 trays) took an extra 10 minutes to bake. I keep an oven thermometer in my oven as I need precise temps for puff pastries, eclairs, custards, etc. it said 330. Turned the oven off and immediately reset to 400 and the display showed the temp at 326, agreeing with my thermometer. This oven also takes a long time to warm up compared to my past ovens. As my job moved me 10 times I have owned Whirlpool, Viking, KitchenAid and GE ovens, I thought the GE was bad because it was consistently 25 degrees off but at least I knew that and could adjust accordingly. Besides baking cookies every week for over 50 years, I also bake cream puffs, pies, tarts and bread quite often - baking bread with a recipe that starts with a high temp and then turns down is impossible in this oven - makes a horrible crust. I usually love my “cookie week” in December, but this oven made it so frustrating I was glad it was over. The worst appliance I have ever owned. As a side the clock doesn’t keep time - have to reset it as it loss several minutes every month.
Response from frigidaire.comBy Christi, Online Outreach Specialist, December 24, 2024
Hello, valued customer. We are truly sorry to hear about the challenges you’ve experienced with your oven, especially during your busy holiday baking season. We understand how important it is for a reliable oven to maintain accurate temperature control, particularly for precise baking like cookies, puff pastries, and bread. It’s disappointing to hear that this model has not met your expectations, and we sincerely apologize for the frustration it has caused.
We appreciate the detailed feedback regarding temperature fluctuations and the clock issue. This is not the experience we want for our customers, and we’d love the opportunity to address these concerns.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi
We appreciate the detailed feedback regarding temperature fluctuations and the clock issue. This is not the experience we want for our customers, and we’d love the opportunity to address these concerns.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Double oven
on December 25, 2024
Posted by: Yrrehs
[This review was collected as part of a promotion.] I am very much enjoying my new oven. It has many features that I haven’t had before such as it will shut off when timer goes off. That’s very nice for busy households
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Oven is Great
on December 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Thank you for writing and checking in on our Johnson family. So far, everything is fine with our oven. Best Regards
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 27, 2024
Posted by: mrs1gina
love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Oven!
on December 28, 2024
Posted by: MA42
[This review was collected as part of a promotion.] Aesthetically pleasing and great functionality! Wonderful addition to a cook’s kitchen!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great, looks beautiful
on December 30, 2024
Posted by: Tmisiewicz
[This review was collected as part of a promotion.] I was able to test out the double ovens for Thanksgiving. The food was cooked perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Wall oven!
on December 30, 2024
Posted by: M wisdom
[This review was collected as part of a promotion.] My new wall oven not only works great but looks great installed below my microwave. Installed oven three days before Christmas and I was able to get all my baking done with ease. Controls are straight forward and heat up is fast. Great oven.
Written by a customer while visiting frigidaire.com