Customer reviews from frigidaire.com
Frigidaire - 30" Built-in Double Electric Wall Oven with Fan Convection - Black
Average customer rating
4.6
(849 Reviews)
Rating breakdown 849 reviews
5 Stars
660
4 Stars
128
3 Stars
30
2 Stars
9
1 Star
22
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Frigidaire - 30" Built-in Double Electric Wall Oven with Fan Convection - Black
Customer Rating
5
on April 6, 2025
Posted by: Nick25123456789
[This review was collected as part of a promotion.] Clean lines. Modern feel. Quiet even when the convection oven is in use.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken and No Service
on January 8, 2020
Posted by: Banning Frigidaire Produc
This oven was installed in a brand new home we purchased in December. After 2 uses the oven stopped working. Frigidaire has scheduled and cancelled 5 yes 5 appointments. They've yet to come to the house to fix the oven. Unbelievable the lack of service and there is no sense of urgency on anyone's part. I will never buy a frigidaire product again
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 14, 2020
Dear Valued Customer,
Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Inconstant cooking
on March 5, 2020
Posted by: LibbyS2596
Bought this 2 years ago. Repair person here 5 times. Main board replaced twice secondary board replaced. 5 th time told to only use convection oven to bake. Does not bake evenly. I am not a new baker. Service rep does not respond. This is a lemon.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 6, 2020
Hi, LibbyS2596!
We're sorry to hear that you have had multiple repairs without a final resolution! Thank you for sharing your experience. I was unable to locate your file using the email address provided. Was this service provided through your retailer or a third party warranty company? We would be happy to investigate further and determine how we can help. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear that you have had multiple repairs without a final resolution! Thank you for sharing your experience. I was unable to locate your file using the email address provided. Was this service provided through your retailer or a third party warranty company? We would be happy to investigate further and determine how we can help. Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Double Oven
on July 15, 2020
Posted by: Robj
first want to start off by talking about the fan noise. maybe its that i don't know any better but its really not that loud like some of the other reviews state. My Wife loves it and if its good enough for her then its good enough. yes i'm sure there are other that are 100 times better out there IF you want to pay for them. we did not and are very happy with this one. we replaced our 20 year old one that quit working. I would recommend this to any one that is looking to upgrade or just a simple replacement.
Written by a customer while visiting frigidaire.com
Customer Rating
1
DOA
on December 7, 2020
Posted by: Cybercop143
[This review was collected as part of a promotion.] As with so many others, dead on arrival with the typically F11 error. Not only did this occur 2 days before Thanksgiving (ergo RUINING my Thanksgiving dinner) but once they finally got someone out who diagnosed it as needing to replace the entire control panel. Still waiting for an alleged part being shipped. Better be fixed and not ruin Xmas Frigdaire; else you will be taking this thing back and refunding ALL of my money.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, December 13, 2020
Hello, Cybercop143!
Thank you for your detailed review. We are sorry to hear that the wall oven has a F11 error code failure. Your feedback is certainly valuable to us as we ensure to continuously work to improve our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your detailed review. We are sorry to hear that the wall oven has a F11 error code failure. Your feedback is certainly valuable to us as we ensure to continuously work to improve our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
disappointing
on January 12, 2021
Posted by: newtexan
I purchased this oven as part of a full kitchen appliance refresh.
it was installed just in time for major holiday so good opportunity to test it out. after reviewing the owners manual and processing all the recommended steps we did a full day prep cooking and found that the fan never shuts off its very loud and runs constantly. eight h ours of cooking and the fan ran the entire time. food was burnt on the bottom, not cooked in the middle and we followed the troubleshooting guide, moved the rack up, reduced the temp etc. The store did an even exchange and the new one was installed recently. Same issue fan runs all the time, food is cooked unevenly or burnt and this oven has defects in the glass part of each oven door. the glass is not installed fully and the insulation is falling out.
the oven is pretty but thats it.
it was installed just in time for major holiday so good opportunity to test it out. after reviewing the owners manual and processing all the recommended steps we did a full day prep cooking and found that the fan never shuts off its very loud and runs constantly. eight h ours of cooking and the fan ran the entire time. food was burnt on the bottom, not cooked in the middle and we followed the troubleshooting guide, moved the rack up, reduced the temp etc. The store did an even exchange and the new one was installed recently. Same issue fan runs all the time, food is cooked unevenly or burnt and this oven has defects in the glass part of each oven door. the glass is not installed fully and the insulation is falling out.
the oven is pretty but thats it.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , January 18, 2021
Hello, newtexan!
We are sorry to hear you are having that experience with the wall oven. The oven has a cooling fan that runs during the cooking process to cool internal electronic components. It is normal for this fan to continue to run for an extended period of time, even when the oven has been turned off. We would love to make sure your concerns are addressed regarding the oven not cooking properly and the glass concerns. For assistance, please come chat with us on Frigidiare.com M-F 8:30am-8:00pm EST.
Bianca
We are sorry to hear you are having that experience with the wall oven. The oven has a cooling fan that runs during the cooking process to cool internal electronic components. It is normal for this fan to continue to run for an extended period of time, even when the oven has been turned off. We would love to make sure your concerns are addressed regarding the oven not cooking properly and the glass concerns. For assistance, please come chat with us on Frigidiare.com M-F 8:30am-8:00pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
The oven appeared great. Used the bottom oven for two weeks and it cooked fine. Decided to use the top oven and cooked one small dish with a piece of fish at 350 After about 15 min I smelled something burning and it wasn’t my food. The circle where the.
on January 21, 2021
Posted by: CaroleC
[This review was collected as part of a promotion.] The oven cal-rod caught on fire within 15 minutes at 350
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, January 25, 2021
Hello, CaroleC!
Thank you taking the time to reach out to us. We're sorry to hear that the element has caught fire in your top oven. This definitely isn't the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you taking the time to reach out to us. We're sorry to hear that the element has caught fire in your top oven. This definitely isn't the norm, and we would like to help. Please be on the lookout for an email from us. For immediate assistance, please feel free to chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
BEST oven offered on the market regardless of high end or low end
on January 25, 2023
Posted by: Willa Mae
[This review was collected as part of a promotion.] The only complaint is when you set the timer once the oven has come to temp and you have placed what your cooking in the oven, once the timer goes off so does the oven, when baking cookies, this is NOT convenient at all since then you have to wait until the oven comes back to temp to put in additional cookies to bake. The interior of this oven is smaller than the previous oven of the same dimensions, so this was a surprise since several of the cooking pans will now not fit. I have to test the pan before using to make sure the oven door will close. This is the only annoying thing about the oven. The heat venting at the top is where it should be and works fantastic. The oven temperature seems to be cooking spot on along with the time it is suppose to take to cook things so this has been a pleasant surprise as well. Overall, just a very pleasant surprise and simplistic to use compared to some of the other double ovens. Definitely MUCH better than the high end ovens used in the past. It's been a breath of fresh air to say the least.
Written by a customer while visiting frigidaire.com