Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
1
Worst washer ever
on April 26, 2022
Posted by: Kmarcos
Wouldn’t recommend this washer, we have been dealing with oil stains on our clothes. GE doesn’t want to do anything about it have had them come to my house so many times and they don’t want to do anything in regards.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, April 28, 2022
Hello,
Thanks for sharing your feedback. We hate to hear of the experience you have had with the stains. We can understand how much of a headache this must have been, and we apologize for the inconvenience. It’s always a pleasure to help. Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Thanks for sharing your feedback. We hate to hear of the experience you have had with the stains. We can understand how much of a headache this must have been, and we apologize for the inconvenience. It’s always a pleasure to help. Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on May 11, 2022
Posted by: Third time is a charm
from Jackson, MS
From the first wash, I have been pleased with my new GE Profile washer. It's a quite wash, has all the wash cycles that meet my needs, and it cleans well too. I love that it has a good size tub but it's not too deep. It's a little temperamental when it comes to loads--as is other newer models I've experienced--wants all the cloths to be the same type. I'm very hopeful this will be a good experience.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Very loud
on July 22, 2022
Posted by: Ge Washer Stratford
from Stratford CT
Very loud. I have my laundry room of my family room and the machine is very loud. I would recommend GE considers insulation the machine so it is more quiet.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , August 2, 2022
Hello- We appreciate you sharing your feedback and we will be certain to share this with our engineering and design teams. It is normal for your washer to sound different from your previous model. You will hear clicks, water flowing, gear sounds followed by pauses, and electric humming sounds. They are all part of the normal wash cycle. If you think there is an issue with your washer, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
It sucks
on June 4, 2023
Posted by: Gooddy
from West Chester pa
It sucks. Toploaders are not as good as fronloaders. I learned that the hard way!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 6, 2023
Hello there! We appreciate you taking the time to provide us with your feedback. We are so sorry to hear that this top load washer did not live up to your expectations. We definitely understand the importance of a new appliance fulfilling your needs. Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Really noisy!
on October 18, 2023
Posted by: Ddr56
from Spirit Lake Iowa
It has done a good job washing clothes. The tangle control feature is nice. I have noticed that it is very loud compared to my old one.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Just Purchased
on May 25, 2022
Posted by: Poke62
from Bay City Michigan
We just purchased our GE Profile washer yesterday. On third load and has performed great so far. Easy to use control panel. Very quiet machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very easy to use
on May 31, 2022
Posted by: Marcello09
from Waretown NewJersey
Ease of use. Cleans clothes very well. Very satisfied love all the options
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
5.3 cubic, it’s big
on June 5, 2022
Posted by: Lastwasher
from Pittsburgh
I only had The washer a month, but so far so good. Time will tail
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com