Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Sleek Style
on April 15, 2025
Posted by: 717pete
Love the sleek style and color. Very Quiet when running. Controls are easy to operate. Capacity size is what we needed. Like the quick wash cycle. We just finished our 2 nd load seems to clean clothes well.
Written by a customer while visiting geappliances.com
Customer Rating
3
Washer with agitator
on April 15, 2025
Posted by: Mel0510
from Maryland
Overall I do love my washer, will admit it’s not quiet when filling but it’s not obnoxious either. I understand saving water but do feel it doesn’t use enough , so I always select deep fill, which you can’t do with colors which is odd. To bypass this I just select whites and set temp, etc to what I would do for my colors. Love that it alerts my phone when almost done and a 2nd reminder after 30 mins that damp clothes are still In the washer. My issue is after the third load it started to leak underneath, checked all hoses(all new) checked clamps and ensured everything is good. But still have this leak underneath, not an excess amount, not every load. It appears to happen on the rinse cycle ( yes I sat and watched 🤦🏻♀️) and no real reason as to why. I haven’t reached out to GE yet but this is my next step.
I would recommend this to a friend!
Features
5
Performance
2
Quality
4
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, April 18, 2025
We are more than happy to assist you with this washer. We strongly encourage you to take advantage of your manufacturer's warranty and schedule service to get this leaking issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
As for the water level of your washer, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers, such as this one, are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary.
As for the water level of your washer, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers, such as this one, are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary.
Written by a customer while visiting geappliances.com
Customer Rating
5
A plus
on April 16, 2025
Posted by: cpri
Looks good, washes well, plus it's very quiet. Would buy again.
Written by a customer while visiting geappliances.com
Customer Rating
5
Profile clothes washer
on April 19, 2025
Posted by: dgroovy
from Michigan
So far this washing machine is great ! Great size tub, and lots of options for washing all different clothing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Futuristic living
on April 20, 2025
Posted by: RachAnn00
Love the connectivity to my smart phone, lets me know when I need to switch over laundry without the buzzers!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Solid Washer
on April 21, 2025
Posted by: Lala45
from Sussex, WI
This machine has a large capacity and agitator helps clean the clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Ever Washer.
on April 22, 2025
Posted by: Ricky 123
This washer is amazing. It’s very quiet compared to my 4 year old Maytag that crapped out and they didn’t care. I will recommend this washer to everyone. It’s the best. Cleans great and user friendly. Love it.
Response from geappliances.comBy Kyle GE_Appliances, April 24, 2025
We are so happy to hear that you are pleased with your new washer! This washer does provide an exceptional clean while staying quiet. The direct drive motor and patented Dynamic Balancing Technology minimizes uneven loads and provides a quieter wash. Plus, it is Energy Star certified for efficiency. Don't forget to download the SmartHQ app and pair it with your new washer to unlock even more useful features!
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Washer
on April 27, 2025
Posted by: LSGL
from PA
Just purchased this washer and very pleased with it. Pleaseed with the different wash cycles offered and how much quicker the laundry goes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com