Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Beautiful and efficient
on March 16, 2025
Posted by: Shari Jane
I really like my new washing machine. It is easy to use, quiet, and does a good job on my laundry. And it is nice looking. I like being able to see my laundry as it goes through the cycles. I also like the fact that it will do very large loads.
Written by a customer while visiting geappliances.com
Customer Rating
2
Washing drum not suitable for small loads…awful!
on March 16, 2025
Posted by: Awful purchase
Inner drum so large that smaller loads are continually making machine off-center and jumping across the floor. So unhappy so far!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, March 18, 2025
We are more than happy to help you with this washer. We have provided some tips to help with your washer walking across the floor at the link below. If these tips do not help, service is advised. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
Written by a customer while visiting geappliances.com
Customer Rating
5
THIS IS A GREAT WASHER, VERY PLEASED
on March 20, 2025
Posted by: DOCKEM1
from Okahumpka, FL
VERY PLEASED WITH THE FEATURES AND OPTIONS ON THIS WASHER. IT IS ALSO LARGER THAN MY PREVIOUS ONE, WHICH ADDS TO IT'S CAPABILITIES. I ESPECIALLY ENJOY THE SELF DISPENSING OF SOAP AND FABRIC SOFTENER. ALSO THE COUNT DOWN TIMER IS GREAT FOR PLANNING MY CHORES.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profile
on March 20, 2025
Posted by: NTGarrett
from Houston, TX
Love the nice sleek design. The washer stays balanced, I've washed sheets and comforters and has held up well. Granted I haven't had the machine that long, but seems to be getting the job done. I love the preprogramed settings for the different types of loads. Hoping I will have this machine for years to come.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, March 25, 2025
We're so glad you're enjoying all the fantastic features of your washer. The Enhanced Smart Wash technology is our favorite as well, ensuring a powerful yet gentle clean for a variety of items.
Plus, with the SmartHQ Assistant, expert laundry recommendations are always at your fingertips, ensuring the best results—whether you're washing bed sheets or your favorite shirt!
We’re confident you’ll enjoy your washer—and even laundry day—for years to come!
Plus, with the SmartHQ Assistant, expert laundry recommendations are always at your fingertips, ensuring the best results—whether you're washing bed sheets or your favorite shirt!
We’re confident you’ll enjoy your washer—and even laundry day—for years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Really Like this Model!
on March 22, 2025
Posted by: JMDokM
from Leesburg, FL
I am very pleased with this washer's performance. It is larger than my previous washer, and has easier controls and options. I especially like the the Flex Dispenser for detergent and fabric softener. The addition of the option to increase the water level during a wash is a real plus for some clothes. The noise level of the new washer is much quieter than my previous washer and the washer handles out of balance situations much better. There are more cycles than I will probably need, but I appreciate the options. I have had to refer to the manual a few times, but otherwise the washer is fairly intuitive to understand it's operation. I also appreciate the timer, and only wish the end of cycle alarm were louder.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
AWESOME
on March 24, 2025
Posted by: LCATSMITH
THIS WASHER IS SO EFFICIENT, THE DRYER CAN'T KEEP UP!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 25, 2025
Posted by: Scho25
Love my new washer. The app to link to my phone is great. It gives you status notifications and let's you know when it is done. Great feature!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, March 28, 2025
We're so glad to hear you're enjoying all the features of your new washer. The smart technology is one of our favorites too, making it easy to monitor your laundry from anywhere for a more seamless experience.
Plus, with the SmartHQ Assistant feature, you get expert laundry recommendations tailored for optimal results—all conveniently accessible from your phone. No more guesswork or waiting around!
We're confident you'll enjoy your washer for many years to come.
Plus, with the SmartHQ Assistant feature, you get expert laundry recommendations tailored for optimal results—all conveniently accessible from your phone. No more guesswork or waiting around!
We're confident you'll enjoy your washer for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best Washing Machine ever
on April 7, 2025
Posted by: Ricky 123
from Natchez, MS
This is the quietest most efficient washer I’ve ever had. I recommend this washer over any brand on the market.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com