Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Amazing Washing Machine
on November 14, 2024
Posted by: BLJohnson
Great features, Clothes come out super clean. This washing machine is very quiet!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Large, quiet, great
on November 14, 2024
Posted by: Randyltodd52
we love it. We came from a front load to this top load and we love it. Very large and efficient.
Written by a customer while visiting geappliances.com
Customer Rating
4
joy in washing
on November 14, 2024
Posted by: Hasa
from Delaware
I find the ability to choose different levels for washing, including the power, water level added features a rewarding experience to washday.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Garbage washer
on November 18, 2024
Posted by: flc252005
from El Paso, Texas
The worst piece of garbage I have ever spent money on. It has not even been a whole month. The garbage machine does not work. DO NOT WASTE your time or money. DO NOT BUY GE
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, November 21, 2024
We're here to fully support you with your new washer. We do see that you're currently working with our Consumer Relations team to get this matter resolved. Please continue to work with your agent on this.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on November 19, 2024
Posted by: Sissbrown
from Richmond Texas
This is day one and I
Love it so far. We shall see a year or two down the road.
Love it so far. We shall see a year or two down the road.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for Family!
on November 20, 2024
Posted by: Kk2346
Great washer! Love the large basket, we can wash all of our comforters and big blankets!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
More features than necessary..
on November 21, 2024
Posted by: Wa 5
Clothes are easily tangled: not enough water in tub:
Must use delicate setting and deep fill just to make one washer of clothes..not sure how sheets will run and easily unbalanced..
Must use delicate setting and deep fill just to make one washer of clothes..not sure how sheets will run and easily unbalanced..
Response from geappliances.comBy Tierra, GE_Appliances, November 26, 2024
We'd like to assist you with your washer. Let's start with your clothes getting tangled. This can happen if the load isn't properly sorted. Please refer to the article below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
Water may not cover the top level of the clothes. This is completely normal for this high efficiency washer. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008#:~:text=The%20Department%20of%20Energy%20(DOE,of%20water%20used%20will%20vary.
As far as the unit not balancing, please see the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445#:~:text=Unbalanced%20loads%20can%20cause%20the,washer%20will%20be%20during%20operation.
If the suggestions above don't seem to help, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
Water may not cover the top level of the clothes. This is completely normal for this high efficiency washer. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008#:~:text=The%20Department%20of%20Energy%20(DOE,of%20water%20used%20will%20vary.
As far as the unit not balancing, please see the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445#:~:text=Unbalanced%20loads%20can%20cause%20the,washer%20will%20be%20during%20operation.
If the suggestions above don't seem to help, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome options
on November 25, 2024
Posted by: Randerson1708
from Long Prairie,Minnesota
Absolutely love this washer and love the options and always have great smelling, soft, clean clothes
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com