Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Great features!
on July 31, 2024
Posted by: Montana wife
We are very happy with our new washing machine. It looks great and has an easy to understand panel for making washing selections
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful washer
on July 31, 2024
Posted by: Tammy611
from Arizona
The machine has been broken more than it has worked
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 1, 2024
We are sorry to hear about your washer needing multiple repairs. If you are still needing your washer repaired. We suggest scheduling one of our technicians to repair this. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Very large capacity
on August 1, 2024
Posted by: Caroline e
from Pawleys island south carolina
Love the large capacity! Just washed a bulky king size quilt and this washer performed wonderfully!! Everything also seems to be coming out cleaner
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, August 8, 2024
We are thrilled that you are loving your new washer and its large capacity. This is such a beautiful model with many great cleaning features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your washer for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on August 2, 2024
Posted by: Meems100
from Suffolk, VA
It has plenty of room. Washes well. It rebalances when the load is out of balance. I love that.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer beware!
on August 12, 2024
Posted by: washer is junk 99
from Cambridge MN
Had this washer for 13 months and then started getting lid message on the screen. Will not run any more. Have replaced 3 control boards, 4 lid switches, 1 stator motor, 1 mode selector, user interface, striker, and I'm sure more but can't remember. 1 month out of warrantee and just junk. We have home service plus and they say that GE won't work with them.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, August 13, 2024
We only want the best from our appliances, and it’s unexpected to hear that you’ve had issues with your washing machine after such a short time. We’ll be sure to forward your feedback to our product team so we can work to ensure issues like this don’t occur going forward. We recommend that you continue to work with your home warranty company and we’re confident that they’ll be able to get this issue resolved.
Written by a customer while visiting geappliances.com
Customer Rating
5
Clothes are actually clean
on August 12, 2024
Posted by: Excellent Washing Machine
from Green Bay, WI
Great product so far! The clothes seem way more clean than the with the prior washing machine we had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Deep fill and smart wash
on August 12, 2024
Posted by: Anonymous
So far spin is wonky so I have to stand by while to make sure even load
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 13, 2024
Posted by: G Lewis
from Binghamton, NY
Love the way it washes and doesn't take a long time to finish
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com