Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
3
Good not great
on February 9, 2024
Posted by: JTWheel
Tub size is amazing and pretty quite operation however we have a few disappointments. The energy efficient design doesnt fill the tub with enough water in my opinion. We continually use the deep fill mode to allow enough water in our cloths to properly circulate the load large or small. It also doesn’t allow the deep fill on the normal (cottons) setting which we would use a lot. Let me preface this next statement by saying our home is properly wired by a professionals, however when the washer starts to agitate our LED bulbs in all the fixtures that are on the same bus (not breaker) flicker with the agitation. We’ve had everything checked and it appears the washer and led bulbs dont like each other.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 14, 2024
The Deep Fill feature on this washer can only be used on certain settings and Normal (cottons) is not one of those settings. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass the comments regarding the LED bulbs along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Delivered on 1/31/2024 stopped working on 2/9/2024
on February 10, 2024
Posted by: Charlie2024
from Alpharetta, Ga
I have had the washer for 10 days. The agitator is noisy, it stopped spinning, and will not fill up with water. I will be requesting someone to come and repair it.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, February 14, 2024
We're sorry to hear that your washer is louder than anticipated, and we recommend referring to the link below for normal operating noises:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If the top load washer does not start filling, we recommend referring to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17383
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894
If the top load washer does not start filling, we recommend referring to this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17383
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Clothes so clean
on February 10, 2024
Posted by: Yuumi
from Gainesville, GA
Very good easy to use and the clothes so clean not like other washer and dryer cleaner. Safe energy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It's decent
on February 12, 2024
Posted by: Big B 71
from IL
I don't like the fact that it only puts about 3 gallons of water when you select the color setting it will not deep fill it dose on every other setting but color other than that I like it
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Features! Great productivity!
on February 12, 2024
Posted by: Maileen
I absolutely love my new washer from GE. The features are easy to use. I needed a strong washer to wash our “Pig Pen” clothes. Heavy duty enough to withstand the toughest washes! And it pulled through!
Written by a customer while visiting geappliances.com
Customer Rating
5
Large Washer
on February 14, 2024
Posted by: Joy joy2470
from Lancaster ,pa
Love the large capacity of the appliance, top loader.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features & size
on February 14, 2024
Posted by: Me023
This machine is huge! Never have to worry about going to the laundry mat for a comforter again. So far, machine is very quiet & does a great job cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the different features
on February 16, 2024
Posted by: fancywasher
So far I love it! Only thing is it's very tall for a short person!
Written by a customer while visiting geappliances.com