Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Amazing Product
on December 21, 2023
Posted by: Wow61
from Dallas, Tx
The washer has my clothes so clean and smelling fresh.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Extra large capacity
on December 22, 2023
Posted by: 7Stan
from Sturgeon Bay, WI
Large capacity for comforters and sheets and towels. Cleans well.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice product so far! Delivery guys quick nice.
on December 27, 2023
Posted by: Leroy ladd
from Ohio
So far seems like a nice machine. Men were very professionals.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features
on December 27, 2023
Posted by: David ladd
So far so good great features attractive unit. Quick install
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on December 27, 2023
Posted by: skelip
Great product, love the design and workload. We love the GE product have others in the house that do great.
Written by a customer while visiting geappliances.com
Customer Rating
2
What A Disappointment!
on December 28, 2023
Posted by: TX Household of 5
from Greenville, TX
I purchased this product solely based on brand reputation and washer cubic size due to how often and how much my household washes clothes. After about 6 months of usage the liquid tray broke completely off. Within a year the lid base that’s attached to the washer has broken and now the washer lid doesn’t close completely. I would steer clear of this washer! It’s not worth money!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 10, 2024
Hi there! Thank you for taking the time to leave us a review. We are extremely sorry to hear that your dispenser tray has broken completely off and now the lid does not close due to the lid base being broken. This is in no way the consumer experience or quality that we expect from this washer, and we will be sure to pass these comments along to our product design teams for review. We recommend scheduling service with one of our certified technicians to get these parts replaced. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get these parts replaced and your wash back up and running as quickly as possible. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get these parts replaced and your wash back up and running as quickly as possible. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to operate
on December 29, 2023
Posted by: CBEB
The clothes comes out clean and almost dry. It takes longer to wash compared to older machines but the cloth doesn't get damaged.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and large tub
on December 31, 2023
Posted by: Awriv
I absolutely love my new Smart GE profile washer. It’s large enough to handle king bedding. I love the agitator and feel my clothes are super clean!
Written by a customer while visiting geappliances.com