Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Wonderful style
on November 1, 2023
Posted by: Bible2
from Altamont KS
Love how it cleans the clothes and just how quiet it is.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Steam operation
on November 2, 2023
Posted by: Frank014
Easy to operate love the steam feature clean and looks great in our laundry room
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Huge capacity!!
on November 2, 2023
Posted by: ADicks
Cleans clothes well, quiet, huge capacity, easy to use.
Written by a customer while visiting geappliances.com
Customer Rating
1
new washer
on November 2, 2023
Posted by: Ville74
from florida
The washer broke down after 1 month. Need a new circuit board
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 3, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're incredibly sorry to hear about the circuit board needing to be replaced. That is not something we expect to happen.
We're glad that you got in touch with our service team to get this resolved. We're confident that once everything is repaired, you will be able to enjoy this washer for many years to come. Again, we are sorry for letting you down and we appreciate your comments.
Let us know if you need anything or have any questions, we're always happy to help. - Jonathon@GEAppliances
We're glad that you got in touch with our service team to get this resolved. We're confident that once everything is repaired, you will be able to enjoy this washer for many years to come. Again, we are sorry for letting you down and we appreciate your comments.
Let us know if you need anything or have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Fast
on November 4, 2023
Posted by: ChicagoPizza
So far so good. Love the Quick Wash. Approx 25 min and does ample job for that length. Deep tub. Good for comforters.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features, exceptional performance.
on November 6, 2023
Posted by: mchill502
from Houston TX
Clothes come out nice and clean. Machine is feature packed and very quiet. Overall, very satisfied.
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
too noisy
on November 7, 2023
Posted by: cas48
from Fish Creek Wisconsin
Washer spins so fast that it almost out of control and vibrates loudly:(
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 8, 2023
Good afternoon,
Thank you for taking the time to provide a review on your new GE Profile Series top-load washer. We are sorry to hear that the washer is vibrating from the spin cycle. We recommend ensuring that all leveling legs are properly level and adjusted to the same height. You can find instructions on how to level the washer on page 21 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--C13VjCP9--/a5588f65a5c9f2b687337741707abdac620ca3bc.pdf?_ga=2.28135295.2146283185.1699282175-1100713441.1674245189
If you continue to experience issues, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Profile Series top-load washer. We are sorry to hear that the washer is vibrating from the spin cycle. We recommend ensuring that all leveling legs are properly level and adjusted to the same height. You can find instructions on how to level the washer on page 21 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--C13VjCP9--/a5588f65a5c9f2b687337741707abdac620ca3bc.pdf?_ga=2.28135295.2146283185.1699282175-1100713441.1674245189
If you continue to experience issues, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
I love ❤️the Features it has to offer so happy
on November 10, 2023
Posted by: Granmajamjam
from California
I hope it's my best buy ever!can't wait to see and use all the different features..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com