Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2
(711 Reviews)
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product.
(
441 out of
534)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5
Excellent for a family of 4, we love it
on October 12, 2023
Posted by: Our First Appliance
from Spokane, WA
From blankets and towels to delicates, its perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on October 15, 2023
Posted by: Washer44820
from Bucyrus, Ohio
So many options and easy to get use too! Great product and would buy again!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Deep fill setting
on October 19, 2023
Posted by: Mighty Washerman
from Pocatello, Idaho
We have had it a month and our white clothes are getting whiter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Gets the job done
on October 21, 2023
Posted by: JSRen
I am delighted with the enormous capacity of this washing machine. It is really nice to wash a set of king size sheets and pillow cases in one load with room left over for a smaller this or that. At the same time two things are puzzling: 1) how can clothes be clean when it looks like they spent most of the wash cycle in a tightly twisted mass and 2) shouldn't a washer with this capacity cope with out of balance loads better than it does? There's a serious amount of slamming that goes on especially with a larger load. The pre-set cycles are reasonable and easily customized. It seems like the detergent tray provides needless options but then our wash is pretty simple - water, soap, oxy (maybe), softener (maybe),
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy GE Appliances, October 23, 2023
Hello,
Thanks so much for taking the time to post this review. We're sorry to hear your new washer isn't operating as expected. We certainly understand your concern with the unit being out of balance and we're more than happy to assist you! Please refer to the tips in the link below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
If none of the suggestions above seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. - Tierra@GEAppliances
Thanks so much for taking the time to post this review. We're sorry to hear your new washer isn't operating as expected. We certainly understand your concern with the unit being out of balance and we're more than happy to assist you! Please refer to the tips in the link below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17342
If none of the suggestions above seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Definitely An Improvement
on October 25, 2023
Posted by: MD5907
from Maryland
So far, all's very well with the washer. I'm still getting acclimated to the new features available, but the learning curve doesn't seem to be that steep. I can see that our water consumption will decrease since less water is used for most cycles and I'm still trying to master when & how to add the "Deep Fill" option. All-in-all, very happy with the washer since we obtained the matching dryer @ the end of 2022.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
nice washer
on October 25, 2023
Posted by: jpchp
from wv
would like washer to use more water old one used more it was a GE Profile
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature
on October 27, 2023
Posted by: Al114
from Connecticut
Love the water sensing feature. Saves on water and eliminates any guessing
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Machine
on October 31, 2023
Posted by: Pretty Trucker
from Virginia
Machine washes the clothes very good just a little noise sometimes which i expect because its a wash machine. As long as it washes my clothes I am fine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com