Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Average customer rating
4.2 out of 5
4.2
(711 Reviews)
Open Ratings Snapshot
Rating breakdown 711 reviews
5 Stars
460
4 Stars
120
3 Stars
42
2 Stars
23
1 Star
66
83%of customers recommend this product. 
(
441 out of 534
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Direct Drive Motor - White
Customer Rating
5 out of 5
5
I'm very pleased with the Profile series products
on October 3, 2023
Posted by: Swish2023
I love the larger basket. When it runs I barely hear it. I'm very pleased with the Profile series of appliances.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Easy to use
on October 6, 2023
Posted by: Protector
from Millbrook, NY
I have had a front loading washing machine. It seemed to smell all the time as often as I cleaned it.
I bought my GE on the recommendation of the sales associate. I love it. It's easy to use, has an agitator. My cloths are cleaner. A huge recommendation to GE
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Response from geappliances.comBy MichaelBatGEAOctober 11, 2023
Hello there,

We’re thrilled that you’ve been impressed by your gorgeous new washing machine; the wonderful white finish looks absolutely fabulous in any home, and we’re so happy to hear you’ve found it easy to use. We love the convenience you get when connecting this model with our SmartHQ app, and the power pre-wash feature makes it easy to tackle even the toughest loads. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great buy!
on October 6, 2023
Posted by: Jtilley
from Zanesville Ohio
I knew we could use a new washer, but I had no idea how badly until we got this bad boy. Clothes come out so clean and fresh, spin cycle gets almost all the water out of the items. First weekend I washed a king size comforter, all the dog toys and of course, our clothes. I was hesitant due to the price since I have always purchased used. It was well worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Happy customer
on October 7, 2023
Posted by: Jll100
from Carlisle
I love my new washer and the only thing that I would change is when the load is done I wish that it would stay illuminated saying that it was complete
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Good but LOUD
on October 8, 2023
Posted by: RussT14
This just replaced my LG Top Loader. Seems ok, too bad it’s so LOUD!
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Typical
on October 8, 2023
Posted by: CB1inamillion
from Right here
When I decide to buy something I may look at style or features but usually I want it to be what it is intended to do. In this case I bought a clothes washer. When I put my clothes in I want them to come out wet and clean . I have found that your settings are not my settings are. I’ve had to try every setting and function to get my clothes to wash the way I would expect your product to produce. With that being said there are to many options on everything made today. You can come up with all types of excuses to justify your features and your prices but it’s a washing machine and I would love to hit the button and have clothes washed without having to figure out which setting would complete that task. Thanks
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Quality
3 out of 5
3
Value
3 out of 5
3
Response from geappliances.comBy GE AppliancesOctober 9, 2023
Hello,

Thanks so much for taking the time to post this review. We appreciate the honest feedback regarding your new washer. It means a lot to us! Your feedback is extremely important and will be considered by our product design team. We sincerely hope that the use of your unit will only get better with time.

Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Swish wish
on October 11, 2023
Posted by: Fallcolors23
from CO
Like the large size and top loading agitator feature. Wish the temp water setting would stay on cold,not have to move from hot to cold every time.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
4 out of 5
4
Response from geappliances.comBy Sylvia@GEAppliancesOctober 13, 2023
Hi,

We appreciate you leaving a review! It's a pleasure having you in the GE Appliance family, and we're glad you like this washer. Having enough space for your laundry is important, so we're glad this model has the perfect capacity for you.

Thanks for sharing and have a wonderful day!



-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Smooth Machine !!
on October 12, 2023
Posted by: The Ricster
from Farmingdale NJ
We love the added features and the very low noise level
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
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